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    137 companies answer 10 questions.

    Managing a remote or distributed team successfully requires good support, planning, and communication. Whether deciding if and how to get the team to meet in person or defining the line between vacation and flexible work, the management of a remote team has differences from managing traditional on-site teams. In our Managing Remotely section we ask top remote companies how they keep their teams running smoothly from thousands of miles away.

  • Greenback Expat Tax Services
    We don’t set communication rules for the team, but we rely on a collaborative approach to accomplish the company’s goals. Rarely is...
  • Answer Connect
    There is a constant communication buzz around AnswerConnect. With all of the platforms for chat, video call, email, etc, we are...
  • GitHub, Inc.
    It depends on the team. I don’t know of any teams in our company that mandate response times for internal communication, but plenty...
  • Jungle Scout
    Yes we sure do! Jungle Camps twice yearly. It is a great way to meet, work, and grow together. It is...
  • Goodway Group
    We do organize a company-wide trip twice a year. This gives everyone a chance to mingle and meet face to face....
  • Modern Tribe
    Once a year we converge on a tropical location for our annual company retreat. (You can find a
  • American Express
    Our home-based team members are often separated by hundreds of miles. We rely on technology to bring our people together and harness the power...
  • Remote Year
    Our Remote Team members have an opportunity each year to meet physically together once a year at a Haus. Haus is...
  • Acceleration Partners
    As a whole company we have bi-weekly video calls every other week and we get together in-person 2x a year for all company meetings.
  • Lullabot
    We’re a very results oriented company, but for client services work depending upon the contract type we do track hours and do things...
  • Jackson River
    Measuring productivity is the same regardless of where someone is located physically. If they are in the cube next to you, they can be...
  • World Wide Web Hosting
    We measure productivity the same way traditional office workforces measure it – we look at the results. Being a remote workforce truly...
  • Mavens
    Trust is a key element; you have to ensure that every member of the team trusts each other to do what...
  • Aha!
    I do not believe that the principles of a successful working relationship with remote workers differ that much from any other...
  • Kin HR
    Complete autonomy at work, building trust, and offering your full support to the team.
  • Ultimate Software
    One of the hardest things is making sure you have a good set of managers overseeing the remote employees, and making...
  • Formstack
    The biggest challenge is the “if only we were together (physically)” thought that pops into your head on those days when...
  • X-Team
    It’s a bit of a tie for me — the two things I struggle with most are satisfying each person’s...
  • InVisionApp
    It’s really all about creating intentional communication to ensure everyone is “in the loop.” We also have a Director of...
  • ezhome
    We do this in lots of ways that aren’t too different than if we were all in the same office....
  • AgileBits
    All of our team members are part of at least one mini-team and we have weekly team meetings to share information...
  • Sutherland Global Services
    This varies based on roles.  For our customer consultants, they need to provide their own high speed Internet service, headset, and...
  • iDoneThis
    Everyone is free to get their devices from the company, but as far as I know everyone’s just using their own machine.
  • Collage.com
    Not having a physical office doesn’t mean skimping on essential equipment. Our team can use whatever equipment they are...
  • Appen
    Our full-time employees receive four weeks of vacation a year. One of our most prominent core values is work-life balance, so...
  • Simple [A]
    We have a fairly standard PTO plan for full-time [A]gents.
  • Knobs.co
    Each person takes as much time off as they need, though they are expected to coordinate with other staff to make...
  • Go Fish Digital
    Our biggest fear was that if we weren’t sitting right next to employees, it would be hard to ensure they are executing at...
  • Blossom
    To me, making the work visible was a big fear. Even in traditional companies, there are people working nobody knows what...
  • GobySavvy
    Quality. We feared that because we couldn’t see, in person, what someone was working on, that quality would drop. We...

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