Home > Q&A > Managing Remotely

    135 companies answer 10 questions.

    Managing a remote or distributed team successfully requires good support, planning, and communication. Whether deciding if and how to get the team to meet in person or defining the line between vacation and flexible work, the management of a remote team has differences from managing traditional on-site teams. In our Managing Remotely section we ask top remote companies how they keep their teams running smoothly from thousands of miles away.

  • Inspired HR
    I receive weekly formal reports from all my consultants and I have a minimum of one conference call per week with each of my...
  • Help Scout
    We don’t place strict rules, but there’s a common understanding that everyone is usually on from the hours of 9...
  • Wordfence
    No. “Trust” is a core value of ours and we trust that our team will get the job done and it...
  • Stack Overflow
    For a remote team, the main focus is actually just to spend time together face-to-face, so plan everything around that. We find a yearly...
  • Tortuga
    Yes, in-person time is important. For us, the most important part of the retreat is all of the non-work time. We...
  • Ushahidi
    Yes. We find one place that can host us all. Make sure it’s not in a city, you want everyone...
  • DevriX
    We meet some of our team members at events, but we don’t have annual meetups yet.
  • Big Universe, Inc.
    Currently, we meet on an as-needed basis (e.g. once/twice per year), However, similar to Automattic (the WordPress folks), we would like to...
  • Acceleration Partners
    As a whole company we have bi-weekly video calls every other week and we get together in-person 2x a year for all company meetings.
  • 10up Inc.
    How do businesses measure productivity of co-located workers? By how busy they appear to be when you walk by? By whether they enter the...
  • iDoneThis
    We’re only five people, so we’re not yet in a position where we have to measure everyone’s productivity. We estimate how...
  • Tropical Travelers
    I am very fortunate to have an incredible team of consultants. They are self-starters who work until the job is done. This type of...
  • Knobs.co
    Clear tasks, responsibilities, and deliverables.
  • ICUC Social
    Rely on the technology available. From Google Apps to Cloud offerings, explore options that will suit your company best. Set regular...
  • CloudPeeps
    We place a strong emphasis on transparency, authenticity and being direct. We do monthly one-on-one feedback sessions, which we call “pair...
  • Ultimate Software
    One of the hardest things is making sure you have a good set of managers overseeing the remote employees, and making...
  • Simple [A]
    Knowing what to do with all the awesome.
  • Edgar
    Making sure everybody has the same access to information, which is a matter of making information both available and easy to...
  • Knack
    There are no tricks here—you engage with them and make them a part of the bigger picture. This means transparent...
  • Parse.ly
    Our team communicates regularly on Yammer, FlowDock, GitHub, and via email. We have Google Hangouts daily, and often have company-wide updates...
  • AnswerFirst
    Regular communication is key for remote employees to feel a part of the team and remain engaged. We also have recognition...
  • Taksa Technology Solutions
    As a company we have internal policies that helps us to have key security measures that protects us from any liability concerns that possibly...
  • Sococo
    Our employees get a laptop for administration work, as well as a display, keyboard, and mouse. The software developers and QA...
  • DataStax
    We provide equipment to our remote employees.
  • Sticker Mule
    We don’t track time off but expect people to take roughly 4 weeks vacation. Most of our team doesn’t have set hours so...
  • MomsRising
    As a mom friendly organization we have a generous time off policy that includes paid sick days and paid family leave.
  • Balsamiq
    In short, “take some”. We used to not track days off, but it resulted in some people (mostly US employees) not taking enough time...
  • Go Fish Digital
    Our biggest fear was that if we weren’t sitting right next to employees, it would be hard to ensure they are executing at...
  • Appen
    In regards to our independent contract remote workers, making sure they have represented themselves honestly and that their credentials are valid...
  • Packlane
    Not being able to express when an issue is truly urgent. This is a problem, but it’s gotten easier the...

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