Home > Q&A > Managing Remotely

    139 companies answer 10 questions.

    Managing a remote or distributed team successfully requires good support, planning, and communication. Whether deciding if and how to get the team to meet in person or defining the line between vacation and flexible work, the management of a remote team has differences from managing traditional on-site teams. In our Managing Remotely section we ask top remote companies how they keep their teams running smoothly from thousands of miles away.

  • SoftwareMill
    Partially. There is a company scrum at 10am every morning during which people are expected to come, but it’s not a big deal...
  • LoveToKnow Corp.
    The norms generally depend on the role, but we do have some. Editors are expected to respond to submitted work within 2 business days.  Customer...
  • Hippo Education
    We don’t have protocols per se but everyone seems to get it. The tools are just getting better and better.
  • RunRepeat
    We meet once a year and vote for the location that most people want to do. So far, we’ve been...
  • StudySoup
    Twice a year we organize a team work retreat. We just returned from a week in Lake Tahoe, CA. Our retreats aren’t really “...
  • VIPKID
    Yes! The events count as one form, and they love to meet up for potlucks and meet and greets. We’ve...
  • Appen
    Each year we hold a company meeting and try to gather together as many remote teams as possible. These meetings last...
  • Teleport
    YES. This is a must to familiarize people at first and learn to trust each-other. Especially in the forming phases we’...
  • Intridea/Mobomo
    Yes, we usually kick-off a project in house – so we’ll fly folks in for that.  Also, we host an annual retreat every year...
  • Tropical Travelers
    I am very fortunate to have an incredible team of consultants. They are self-starters who work until the job is done. This type of...
  • Answer Connect
    Our front-line live answering employees (Customer Experience Associates) work within a carefully constructed framework. Regular QA evaluations, including listening back to...
  • Bright!Tax
    We agree upon targets with measurable results for all our team members, allowing them and us to keep track of their...
  • DVMelite
    It is critical to have open communication and no silos.  Everyone should be able to communicate with anyone and be open...
  • Skillcrush
    As Skillcrush continues to grow, we make it a priority to stay connected with each other and dedicate time to all...
  • Working Solutions
    First, hire people who fit the model.  Not everyone is cut out to work remotely.  Next, be very clear with your...
  • Remote Year
    One of the challenges in managing a remote workforce is employee engagement. To be successful at Remote Year, employees need to...
  • GitHub, Inc.
    At GitHub it’s important to us that we look after our employees. We’re not just in this for short-term productivity, we’re...
  • Crossover
    The most difficult part is helping your team stay motivated and feel part of a team when they have never met....
  • InVisionApp
    It’s really all about creating intentional communication to ensure everyone is “in the loop.” We also have a Director of...
  • Mavens
    We have regular coworking sessions regionally, as well as an annual company summit where everyone gets together. Regional team meetings and...
  • Five Q
    Our leaders are continual learners in what good leadership truly is. Ultimately, we keep ourselves moored in our mission, the continual development of a...
  • Fire Engine RED
    Our company provides computer hardware and software to all our team members.
  • Canonical
    Canonical requires that all team members (remote or office based) use their own device.  Team members have the flexibility to choose...
  • WAKA Kickball & Social Sports
    We do not provide any computers, cell phones, etc. since keeping inventory of items like that would be extremely expensive and difficult to retrieve...
  • Balsamiq
    In short, “take some”. We used to not track days off, but it resulted in some people (mostly US employees) not taking enough time...
  • Inspired HR
    We have no formal vacation policy. It is important that our client’s needs are still met when a team member is away, so...
  • Sticker Mule
    We don’t track time off but expect people to take roughly 4 weeks vacation. Most of our team doesn’t have set hours so...
  • Seeq Corporation
    We heard some small commentary from traditionalists when we started the company as a virtual company, wondering how we could manage...
  • Tortuga
    I’m a first-time people manager and first-time CEO. My fears were (and still are) around leading a team of people....
  • TaxJar
    I never had any fears. We’ve been told countless times that at some point we need to get an office...