Home > Q&A > Managing Remotely

    140 companies answer 10 questions.

    Managing a remote or distributed team successfully requires good support, planning, and communication. Whether deciding if and how to get the team to meet in person or defining the line between vacation and flexible work, the management of a remote team has differences from managing traditional on-site teams. In our Managing Remotely section we ask top remote companies how they keep their teams running smoothly from thousands of miles away.

  • Batchbook
    We don’t have a specific policy for how soon or how often things need to be communicated. I’d say the Golden Rule...
  • OnTheGo Systems
    Everyone needs to attend the daily and weekly meetings related to their work. They should be reachable on Mattermost during working...
  • VIPKID
    There are very tight guidelines for communication around classes, and we expect immediate communication if there’s any reason a teacher...
  • RunRepeat
    We meet once a year and vote for the location that most people want to do. So far, we’ve been...
  • Packlane
    We had our first company retreat less than a year ago in the Catskills when we were 12 people. I wouldn’t...
  • Envato
    We don’t organise retreats, but we do have a ‘visit Melbourne’ subsidy where we reimburse remote workers $1,000 if they wish...
  • Toptal
    All of our events are optional, but yes we have a lot of in person events.
  • Collage.com
    We meet in person every three or four months, except for during our busy holiday shopping season.
  • Working Solutions
    Yes, we do, and the frequency varies between teams.  Some meet quarterly, others annually.  We try to bring the whole company...
  • Beutler Ink
    Strictly speaking, we measure it in their output. What’s most important to us is that the work needed is getting done, and that...
  • NodeSource
    In many cases, it is activity in Slack, commits to source control, responses to clients, etc.  It’s challenging, but from experience of working...
  • FlexJobs
    It’s actually a lot easier than leaders in brick & mortar environments expect it to be. We are results-oriented by necessity. We’ve...
  • StudySoup
    Clear communication guidelines are very helpful. Miscommunication happens all the time in person, and happens a lot more over Slack or...
  • ezhome
    Trust and transparency. In order for our team to work together effectively across locations and time zones there must be a...
  • Fog Creek Software
    Communication is absolutely the most critical part of having a successful relationship with your remote employees. Not only is there a...
  • Vork Inc
    The hardest part is maintaining discipline for management to make sure that we are active in all the key areas of...
  • Canonical
    Without the luxury of seeing colleagues each day, it can, at times, take longer to identify issues.  For this reason managers...
  • Sutherland Global Services
    Sensing everybody’s mood, level of motivation, identifying issues before they develop.  With an on-site team, you get to take advantage...
  • Qkids
    We invite them on a trip and do fun things together!
  • Blossom
    We use quarterly OKRs (objectives and key results) to align everyone. Similar to Google, Netflix, Twitter and other companies we define...
  • Seeq Corporation
    In addition to regular team group video conference sessions, as in our daily scrum meetings, we meet as a company once...
  • 10up Inc.
    We offer employees a notable equipment stipend to be used for purchasing company assets when they start ($2,000 for technical production like designers and engineers, $1,500...
  • Hippo Education
    We tend to equip people with a strong Mac so they can be effective wherever they are.
  • TeamSnap
    We provide all equipment people need to do their jobs. If someone wants to use their own device, that’s fine too.
  • ThirdPath Institute
    Employees start with two weeks of paid vacation.  We also accommodate employees with school age children by letting them take extra unpaid time off...
  • Plex
    We have an open vacation policy.  People typically take around 4 weeks.  We don’t track it, but we do ask that...
  • Parse.ly
    We offer time-off to our employees with 24-hour notice. We’re an incredibly collaborative and connected team, so this is important...
  • TaxJar
    I never had any fears. We’ve been told countless times that at some point we need to get an office...
  • Appirio, a Wipro Company
    The biggest fear is “culture cracks” as our CEO calls it. Since we do have such a significant amount of remote...
  • Sanborn
    We knew that shifting to remote would mean that much of the verbal communication would have to be replaced with documented...