Home > Q&A > Managing Remotely

    139 companies answer 10 questions.

    Managing a remote or distributed team successfully requires good support, planning, and communication. Whether deciding if and how to get the team to meet in person or defining the line between vacation and flexible work, the management of a remote team has differences from managing traditional on-site teams. In our Managing Remotely section we ask top remote companies how they keep their teams running smoothly from thousands of miles away.

  • Mokriya
    There aren’t rigid rules in place for our communication. For example, we do not expect replies on Slack or email within any particular...
  • Project Ricochet
    We expect our team to be available and responsive during business hours, but we don’t have any strict guidelines around...
  • Canonical
    As with an office based role, remote workers are required to be available during the working day.  Generally most managers will...
  • Chargify
    Socializing and team building is important when we all get together. It isn’t all about productivity and getting work done ...
  • Hanno
    The biggest thing is to understand what you want to get from the trip. On some trips, we’ve focused...
  • Ushahidi
    Yes. We find one place that can host us all. Make sure it’s not in a city, you want everyone...
  • Ultimate Software
    Every team is different, but at least quarterly.
  • Five Q
    The full team meets together at least twice a year. There are meetups by various teams based on need and geography throughout the year.
  • BELAY
    Yes, twice a year we pull every corporate team member together for a few days where we are inspired by guest...
  • World Wide Web Hosting
    We measure productivity the same way traditional office workforces measure it – we look at the results. Being a remote workforce truly...
  • 10up Inc.
    How do businesses measure productivity of co-located workers? By how busy they appear to be when you walk by? By whether they enter the...
  • Beutler Ink
    Strictly speaking, we measure it in their output. What’s most important to us is that the work needed is getting done, and that...
  • Knobs.co
    Clear tasks, responsibilities, and deliverables.
  • Knack
    Actually having one. A relationship doesn’t mean reading standups in a Slack channel. You have to put in the work...
  • Sanborn
    We set clear expectations from day one. That includes expectations on everyone’s level of communication, when to ask questions (always),...
  • Coalition Technologies
    Creating a healthy balance between trusting our team members to manage their work time and monitoring their activity. We have team...
  • DevriX
    Working with less experienced people, communicating properly online with other team members, following company policy and standards, understanding goals and vision,...
  • American Express
    We’ve had the most success with employees who came into the experience with a realistic understanding of the nature of the job and...
  • InVisionApp
    It’s really all about creating intentional communication to ensure everyone is “in the loop.” We also have a Director of...
  • Melewi
    Talk to them – constantly, consistently, openly. Always make sure they know that they’re part of the team because they each...
  • Collage.com
    We are in constant communication with members of our team using online communication tools, and it’s very easy to work together and collaborate...
  • Doist
    Team members can use any hardware that they please. After you’ve worked with Doist for six months, you are granted a generous hardware...
  • iDoneThis
    Everyone is free to get their devices from the company, but as far as I know everyone’s just using their own machine.
  • WAKA Kickball & Social Sports
    We do not provide any computers, cell phones, etc. since keeping inventory of items like that would be extremely expensive and difficult to retrieve...
  • Inspired HR
    We have no formal vacation policy. It is important that our client’s needs are still met when a team member is away, so...
  • Buffer
    We have a minimum vacation policy at Buffer where we ask employees to take at least 15 days off every year, in...
  • Automattic
    We have an open time off policy, which translates to take the time off that you need. We ask each person to discuss time...
  • Eyeo GmbH
    We were not afraid.
  • Envato
    There is always fear that collaboration is based on face to face contact but it turns out it is not! People...
  • AirTreks International
    I used to worry about things not getting done or people not feeling responsible. But so far, our people care and...