Managing Remotely

We don’t have any policies in place around communication norms for our remote team. We just ask our team to...

Be generally available, coordinate with your team to be most effective, realize that working remotely means overcommunicating.

We do not. However, we never want to leave a team member hanging during typical business hours, and this is something...

Yes, in-person time is important. For us, the most important part of the retreat is all of the non-work time. We...

We don’t organise retreats, but we do have a ‘visit Melbourne’ subsidy where we reimburse remote workers $1,000 if they wish...

Twice a year we organize a team work retreat. We just returned from a week in Lake Tahoe, CA. Our retreats aren’t really “...

We don’t require it, but we do have hubs of team members in New York and Florida, and try to...

We are proponents of team projects so no one person is out there working on their own.  With onsite Customer engagements,...

Twice a year, the entire company gathers in a destination travel location for a week. We call these “onsites.” This is our opportunity to...

We focus on output and results rather than trying to track input hours. Many companies go remote and then focus fanatically...

We’re a very results oriented company, but for client services work depending upon the contract type we do track hours and do things...

I don’t think this challenge is all that different for remote workers – someone can be onsite and unproductive just as easily as someone...

Complete autonomy at work, building trust, and offering your full support to the team.

First, hire people who fit the model.  Not everyone is cut out to work remotely.  Next, be very clear with your...

Feedback, coaching and one-on-ones are absolutely critical to a good relationship with employees. Whenever I...

The biggest challenge is the “if only we were together (physically)” thought that pops into your head on those days when...

One of the hardest things is making sure you have a good set of managers overseeing the remote employees, and making...

All people need to make very conscious decisions about personal work time allocation, and the time they spend on communication with...

It’s very important for new team members to feel connected to their coworkers, so a new hire buddy is always...

Clear and precise communication, including town hall meetings, fireside chats, e-learning training sessions, and reward programs reinforcing performance.

Keeping remote employees engaged is definitely a challenge. You need to make an effort to check in with co-workers and learn about their lives...

We allow our remote workforce to work with any devices or apps that will allow them to do their job to the best of...

We provide all hardware and software. Just because you have remote employees does not make it OK to not provide everything...

We let everyone choose their own devices, computers and operating systems, and reimburse a set amount for each employee every 3 years. �...

It’s really flexible! As long as we get a timely notice and it’s a reasonable request, there is no...

Everyone gets unlimited time off. If goals are clearly communicated and employees are responsible, we don’t need to babysit with...

We have a fairly standard PTO plan for full-time [A]gents.

Trust is a big fear and challenge. At the end of the day, as a business owner of a remote team, you aren’t...

We very naively started all being remote, so there were no fears. Here’s a challenge that surprised me: on the same...

You try to hire the best people out there but sometimes you simply can’t know if you did the right...