Why Remote
140 companies answer 6 questions
Choosing to take your company remote is not an easy decision. In our Why Remote section, we ask leading remote companies why and how they made the jump to remote. Here you'll gain insight from companies that were remote from day one as well as tips from companies that made the switch gradually over many months or even years.
What does your remote-friendly company do?
Do you know what your team is doing right now? Get real-time insights into what members of your support team are doing right now. Time…
Help Scout is help desk software for teams who want the personal touch of email support at an enterprise scale. It’s invisible to customers, so…
What does your virtual team do within the company?
World Service is the American Express global servicing network that delivers a unique Relationship Care® service experience. We focus on turning every customer interaction into…
Our combined human resources and recruiting team helps identify talent around the globe for our corporate, full-time openings, as well as the numerous independent contractor…
CloudSource, the work at home division of Sutherland Global Services, employs customer service consultants from all 48 contiguous states to support industry leaders in the…
Did you switch to remote or start out that way?
Once we had more than one person, we worked in a small office together for the first 2-3 months, and slowly transitioned to just working…
Almost entirely remote, but we did start with an HQ in Melbourne. The office environment was fun and collaborative, but ultimately our remote team was…
How important is remote work to your business model?
Growing the team remotely has given us quite a few advantages. We get the best of the best in new hires thanks to a completely…
WooThemes was born remote so it has always been an important ingredient in our recipe for success. Freedom of location has created a melting pot…
What do you consider the biggest benefits of a remote workforce?
Our team is super productive: The thing about hiring people for a distributed team is that they need to be self-motivated and productive working at…
Getting to choose from a wider, more diverse pool of candidates is an obvious benefit – we get to focus on what makes a candidate…
There are so many benefits to having a remote workforce. For the company, it means being able to hire and work with outstanding talent no…
What were the main reasons to integrate remote work into your workforce?
The data systems our jobs use are all technological and internet-based, so it behooved us to get a leg up on developing efficient and strategic…
Most important reason is because we became too monocultural. Our users are the World, but our hiring-radius was 10 km. We wanted diversity, different angles…
We started out remotely for several reasons: we wanted Crossover team members to come from the top of the talent pool and we could only…

















