Working Remotely

140 companies answer 6 questions

Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.

How did you implement a remote work policy?

Appen

Organically. Appen has been operating mixed remote and in-office teams for many years.

Bright!Tax

Organically.

Crossover

More formally. It started with the CEO, Andy Tryba, who works remotely from Austin, Texas.  As the company grew, more and more people were hired,…

See all 99 answers

Can a remote-friendly company have a healthy culture?

Wordfence

Absolutely. The key is having the right communication tools and connecting regularly. We use Slack for constant text based communication throughout the day. We find…

Must Have Menus

This takes intention and effort because it is easy to let the days roll by focused on projects and milestones. The team should have a…

Eyeo GmbH

Yes, absolutely, but this includes a lot of work. You have to agree on values and hire for attitude, not (only) for skills. An in-depth…

See all 45 answers

How do you nurture your company’s culture in a remote work environment?

BELAY

No gossip policy Empower employees who know they are trusted Servant leadership—invest in our people (holistically, not just professionally) Live out our core values and…

RunRepeat

The best thing we do, I think, is our yearly meetup. It’s a very democratic meetup, meaning that we vote on everything—where we want to…

TeamSnap

We have Slack channels dedicated to all sorts of interests, from fitness to cooking to travel. Our teams meet anywhere from daily to weekly by…

See all 35 answers

What advice would you give to a team considering to go remote?

Hippo Education

Go for it. It’s super unlikely you’ll be disappointed. It makes everything easier. But, be sure to get together in real space here and there…

Taksa Technology Solutions

You can do your job whenever and wherever you want .. as long as you get your desired results. Working remotely surely brings a lot…

SimpleTexting

Don’t hesitate to hire and fire someone who’s not working out. It’s more difficult to hire remote employees but when you get the right ones…

See all 97 answers

What challenges have you encountered building a remote team?

SoftwareMill

The only real challenge is to convince people that they can work well from home. This problem has two factors – firstly people are used…

Equivity

One challenge was developing a project management system to provide clients with information about work that their virtual assistant performed. We ended up developing our own…

Toggl

Changing the mindset is the hardest part. Everybody in the company has to be on board with it.

See all 66 answers

What are the most effective tools for remote team communication?

Go Fish Digital

We use several tools to maintain constant communication throughout the day.  Sqwiggle is our on-demand video platform, Attentiv.com offers us a constant stream to communicate…

XWP

XWP relies heavily on Slack and an asynchronous style of communication, which allows us to communicate effectively across 17 time zones.

TeamGantt

Skype – This one is awesome.  Skype really helps when getting to know someone.  It’s a great tool for interviewing people too.  You really feel…

See all 63 answers

What has changed about how your remote team operates?

Modern Tribe

For a long time, we operated with a very flat team structure. As you can imagine, it’s much easier to maintain that structure at 15…

Sticker Mule

The biggest change for me is that I’ve gone from directing what everyone does to having teams that operate independently and set their own agendas.…

Working Solutions

As we’ve grown, we’ve incorporated technology more into our daily operations.  With more people involved in each process, it’s important to continually increase efficiencies.  We…

See all 37 answers

How does your team address different time zone challenges?

OnTheGo Systems

Everyone adds their working hours to company calendar, then each team leader knows very well when everyone is on working time. This allows us to…

Scribendi

Time zone differences can cause confusion within a remote team. Luckily, while the overall workflow has to be coordinated, the specific tasks for providing our…

komoot

Currently, we hire only within the UTC-1 to UTC+3 time zones. Our core working time is between 10am-3pm (Berlin time) and during this time everyone…

See all 13 answers