Working Remotely

Organically.  We implemented policies where we felt we could do better and from lessons learned over time.  Team understanding (why we need it) and buy-in…

It started day 1.  We were an early company to be fully remote (6 years ago), so it is just so natural for us now.…

We make a call about whether a position is virtual as we shape the job description. While the majority of our jobs are flexible location,…

Absolutely. One of our biggest assets is our company culture, and we work hard to cultivate it. It starts with hiring the right people. There…

100%. The staff meetings are key to that.

Absolutely. But you have to work hard to garner it by using internal company jokes, slangs, and other fun stuff. A chat tool is essential,…

I think adopting Slack has been the biggest improvement to our remote culture. It’s a lot more informal than Asana which lets us have more…

We focus on the pillars of our culture: Fun, Action, Communication, Transparency, Trust (FACTT). Fun – Meetups, video chats just to make each other laugh.…

No gossip policy Empower employees who know they are trusted Servant leadership—invest in our people (holistically, not just professionally) Live out our core values and…

If you’re going to do it, go all in. Remote doesn’t work well as an option or as a partial solution. Working remotely is a…

Make sure you evaluate anyone you hire to be proven self-starters. The trick with remote work is it requires individuals with a solid concept for…

When introducing any change as significant as distributing operations, we recommend defining discrete steps and rolling out any change in iterative phases that adapt based…

Personality conflicts are particularly difficult to resolve remotely. We’ve found that when a team is having a hard time seeing eye to eye, the only…

The main challenges are time zones and cultures. You need to make sure projects run smoothly and that nobody is stuck waiting for someone’s reply…

We focus very hard on hiring the right individuals and then training them to a high standard. This leads to a large investment of time…

We use HipChat for our day-to-day communication in addition to Asana for project management. HipChat has several designated channels where the whole team is involved:…

We use a number of communication tools and place an emphasis on over communicating. Our daily internal communication tools includes Slack, email, Google Hangouts, Zoom,…

Persistent chat in our internal company chat rooms, Google Hangouts for video calls, email, Google Docs, and Trello.

We are always adapting to new technologies, as they help us better communicate with our teachers. For example, our hiring process has been gradually optimized…

Technology is constantly changing and improving the way we interact remotely.

The most noticeable change for me has been the size of the company and the effect that has on team (and inter-team) dynamics. When I…

We are very conscious of the times that different teammates work and ask them to include it in their Slack profile so that everyone can…

We offer some flexibility in work schedules so that team members can have somewhat of a normal schedule, but we also require work hours to…

We make sure everyone coming on board understands the different time zones. We work together to identify when the majority of workers are available and…