Working Remotely

It started organically, but we have formalized things along the way. Mostly we expect people to be effective communicators and get stuff done.

Our earlier years had one office, in addition to a remote team. But eventually the office became irrelevant and, if anything, a way to make…

Remote work was natural for us. As we continue to grow our available workspace inventory we can work from more places in the world. We…

This is our #1 priority. As a bootstrapped company we’ve always had a conservative approach to scaling the team– we don’t hire faster than the…

Sure, if you start with it on yourself as a good example, then everyone is doing the same.

A remote company can absolutely have a healthy company culture. It’s important to keep the conversation about culture active. We try to broach the topic…

Constant communication with all team members.  We also use Slack for sharing “water cooler” discussions. Another important aspect of our culture is our Corporate Social…

I continually advocate the need to communicate, with me and with each other.

Our creed includes the statement, “I will communicate as much as possible, because it’s the oxygen of a distributed company.” We communicate through P2s (WordPress.com…

Try it! You’ll need to trust that employees who work remotely will be able to get their work done. But just like employees that work…

Remote work isn’t right for every company, but we think it could work for more companies than many people think. Online tools and in-person meetings…

Don’t hesitate to hire and fire someone who’s not working out. It’s more difficult to hire remote employees but when you get the right ones…

Planning around time zones may be our biggest challenge. For example, when two people are working on the same project, one in Australia and the…

We’ve had some bad experiences with remote workers. There are freelancers who try to work on other projects while billing time to Hubstaff, and we…

Inside sales is one of the things we have struggled with, but it’s finally beginning to work well. I believe representatives feed off each other…

We have different levels of communication. For anything that needs to be written at length, we use standard email or we ping each other on…

We are all connected on Slack, using different channels for different company areas. Most of the day-by-day communication is public on these channels. We also…

I can’t say enough good things about Slack. In the beginning, it’s a bit of a paradigm shift for everyone, but once everyone gets in…

We have much more discipline and structure in place for managing various processes. 

We’ve definitely made communication a bigger focus. It’s not necessarily going to happen organically, so it needs to be somebody’s job to ensure that communication…

We have gotten closer as a team as we grow.  We have new technology that connects us instantly and we have grown more as a…

Everyone is respectful of everyone else’s time and situation. However, if there is an important meeting scheduled at a normal time in EST, but very…

We make sure everyone coming on board understands the different time zones. We work together to identify when the majority of workers are available and…

Being in different time zones is an absolute advantage for MustHaveMenus. Most of our engineers are nine hours ahead of the rest of the team.…