Working Remotely

140 companies answer 6 questions

Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.

How did you implement a remote work policy?

Qkids

Organically. It is a very natural work style for both our teachers and internal staff. We also provide the most flexibility compared to the other…

10up Inc.

It was our policy from the beginning!

Balsamiq

Very organically. We started remote, and we stayed optimized for working remotely. We didn’t get an office until year 3, I think.

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Can a remote-friendly company have a healthy culture?

LiquidSpace

Of course a remote company can have a healthy company culture. In fact, we think remote work positively contributes to company culture.

Goodway Group

Absolutely. In fact, in order to have a successful remote force, it’s vital to have a healthy company culture to keep employees inspired and working…

Time Doctor

Of course! A few things that we do is have team retreats to get together where we all meet in person. This helps bring a…

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How do you nurture your company’s culture in a remote work environment?

Sticker MuleAsana

I think adopting Slack has been the biggest improvement to our remote culture. It’s a lot more informal than Asana which lets us have more…

TeamSnap

We have Slack channels dedicated to all sorts of interests, from fitness to cooking to travel. Our teams meet anywhere from daily to weekly by…

Scribendi

Our online forum is an important part of our company, a place where everyone can share ideas and chat—a virtual water cooler, if you will.

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What advice would you give to a team considering to go remote?

Trello

Structure and communication are key to having success with remote work. Having a set of tools everyone uses, and make sure everyone on the team…

BELAY

Trust. It will take large amounts of trust as you won’t be able to “see” the work of the team. And hiring those who are…

Incsub

Working remotely can be isolating, especially for new hires that are used to traditional office settings. Companies should encourage employees to participate in local activities,…

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What challenges have you encountered building a remote team?

Boldly

Getting everyone on the same page! Since we don’t “see” each other on a consistent basis every day, we have to constantly be thinking about…

Edgar

We still haven’t quite figured out a remote equivalent of bringing in donuts for the team! (Though we once arranged surprise, synchronized pizza delivery for…

OnTheGo Systems

The main challenges are time zones and cultures. You need to make sure projects run smoothly and that nobody is stuck waiting for someone’s reply…

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What are the most effective tools for remote team communication?

TNTP

Our internal wiki is at the top of the list. We use it as a virtual watercooler (think sports smack talk and podcast reviews) and…

OpenSnow

Phone calls are useful. As are group chat tools like Slack, and email too. It’s a mix.

FMTC

Slack! I couldn’t imagine communicating as well as we do today without Slack. Our systems (finance, servers, schedules) all integrate with this communications tool, and…

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What has changed about how your remote team operates?

VIPKID

Our team has just gotten a lot bigger. Our head of teacher recruiting, Bel Chan, has done an amazing job with that. When she started…

Timely

We found quickly that being fully distributed wasn’t going to work well for us. We missed seeing each other in person and the rare times…

AnswerFirst

There have been many positive changes to how we operate by enabling our front line to work remotely. We have more flexibility in scheduling, it…

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How does your team address different time zone challenges?

XWP

Our team works asynchronously and communicates largely via Slack, which keeps us organized across 17 time zones. Keeping an up-to-date shared calendar is also very…

Coalition Technologies

We offer some flexibility in work schedules so that team members can have somewhat of a normal schedule, but we also require work hours to…

Referral Rock

We work in EST/CST business hours for the most part. Certain roles that are not client facing have more flexibility, but we still require at…

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