Working Remotely
140 companies answer 6 questions
Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.
How did you implement a remote work policy?
There is no ‘policy’ at ICUC, it is simply a reality for us, we have no office building. At ICUC, remote work is part of…
We make a call about whether a position is virtual as we shape the job description. While the majority of our jobs are flexible location,…
We have always worked remotely. In fact as a start-up not having to fund an office was financially very helpful.
Can a remote-friendly company have a healthy culture?
This takes intention and effort because it is easy to let the days roll by focused on projects and milestones. The team should have a…
Yes definitely, but communication is key. As a group we all understand the culture of the company and what that means, what our core principles…
A remote company can absolutely have a healthy company culture. It’s important to keep the conversation about culture active. We try to broach the topic…
How do you nurture your company’s culture in a remote work environment?
The best thing we do, I think, is our yearly meetup. It’s a very democratic meetup, meaning that we vote on everything—where we want to…
We make sure to all get together as a company on a regular basis. For example, we have two team members that live out of…
What advice would you give to a team considering to go remote?
The most important keys to successful remote work are: Building trust between employees. Creating really good systems for accountability, as you won’t have the benefit of…
It’s not as hard as it sounds. There are definitely obstacles but if you have great, highly accountable and responsible people working for you, where…
Make sure work obligations are completely understood, that communication capabilities and a robust technology infrastructure are fully embedded in the organization, and that you have…
What challenges have you encountered building a remote team?
This is true for any hire, but particularly true for remote hires: hiring the right person is critical to success. We have added many steps…
It’s not for everyone. We’ve had a few employees opt out because they really wanted to be in an office with their team, but this…
Personality conflicts are particularly difficult to resolve remotely. We’ve found that when a team is having a hard time seeing eye to eye, the only…
What are the most effective tools for remote team communication?
Communication is key on our teams. We use Slack as a central hub for daily communication, with clear channels to help team members know what…
We track projects and tasks in Asana. Most of our communication happens within Asana by commenting on specific tasks. Outside of that, we constantly use…
Our team uses Skype, Jing, Trello and Pivotal Tracker to communicate. We try not to use email, because information tends to get lost and inboxes…
What has changed about how your remote team operates?
The most noticeable change for me has been the size of the company and the effect that has on team (and inter-team) dynamics. When I…
We are constantly looking for new and better tools for sharing and communicating information, which is great because the technology supporting virtual work is only…
How does your team address different time zone challenges?
We offer some flexibility in work schedules so that team members can have somewhat of a normal schedule, but we also require work hours to…
Thankfully this isn’t a big issue, but as our team grows, it will become a challenge. More clearly communicating goals and aligning team members will…
This is likely the largest challenge we face as a remote company. I don’t like making people stay up late or get up super early…























