Working Remotely

140 companies answer 6 questions

Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.

How did you implement a remote work policy?

Jungle Scout

It was a decision I made early on and decided to roll with it. I was already living the lifestyle when I started Jungle Scout…

Summit CPA Group

We had a team member move to another state and we used her as our Beta. Originally, only a few wanted to work remotely –…

OpenSnow

Organically. We trust people to get their work done when they need to do it.

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Can a remote-friendly company have a healthy culture?

Speak

I think company culture could be defined as the way that people think and act within your company, the way they treat each other and…

Tropical Travelers

Many of my consultants are local and we do attend many travel related functions together regularly. For those not local, they do visit headquarters several…

Timely

Of course. There’s many examples of it. It’s not easy though. The short answer to “How?” is: a lot of thought, care, attention to detail…

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How do you nurture your company’s culture in a remote work environment?

Seeq

We try to infuse fun into our remote work environment to nurture our culture. We do things online together like get festive for birthdays and…

Intridea/ Mobomo

Annual company retreats, weekly Google hangouts (non-work related), and gif battles on Slack.

Groove

We do very regular team calls, and we have a “virtual water cooler” room in Slack where we talk about anything not related to work;…

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What advice would you give to a team considering to go remote?

LoveToKnow

I think that it really can work quite well and is easier than you might think. The main thing is to set expectations for great…

Inpsyde GmbH

Live, breath, think, love remote. Don’t do it because others are telling you it is the best. You have to be convinced it is, with…

Attentiv

Follow best practices and be disciplined. When you’re home, it’s easy to be distracted or goof off, and that’s when remote work can fail to…

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What challenges have you encountered building a remote team?

American Express

At first, we there was a definite shift we needed to make to ensure that our virtual employees were always part of our thinking as…

Wordfence

Finding people who are the best in the world at what they do can be challenging. So far we’ve managed to assemble an amazing team…

Incsub

Planning around time zones may be our biggest challenge. For example, when two people are working on the same project, one in Australia and the…

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What are the most effective tools for remote team communication?

Acceleration Partners

Skype, Video Conference, Basecamp/Asana, and of course Email. We also use tools like Tinypulse for soliciting consistent feedback and sending “cheers” to team members.

Toptal

Practicing effective communication is an extremely big point of emphasis for us as a remote company, and I’ve recently written a post on remote collaboration…

LiquidSpace

We’re always on Slack and we take all of our video calls and team meetings through Zoom. We also use the Google Docs suite to…

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What has changed about how your remote team operates?

Edgar

The biggest things that have changed are directly related to scalability – the routines and policies we maintained as a team of six people just…

Help Scout

We appreciate and understand the necessity of open and fluid communication. We always wonder, “How can we better communicate? What’s working and what isn’t?” We’re…

iTutorGroup

As the Internet has changed, we have opened more and more channels for communication with our teachers and between teachers. As we expand globally, our…

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How does your team address different time zone challenges?

Ultimate Software

Everyone is respectful of everyone else’s time and situation. However, if there is an important meeting scheduled at a normal time in EST, but very…

FMTC

We generally work on East Coast time (8am to 5pm) but have early birds on the East Coast and night owls on the West Coast,…

Scribendi

Time zone differences can cause confusion within a remote team. Luckily, while the overall workflow has to be coordinated, the specific tasks for providing our…

See all 14 answers