Working Remotely

140 companies answer 6 questions

Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.

How did you implement a remote work policy?

Beutler Ink

This was absolutely an organic development, rather than something we decided to focus upon.

Boldly

We started the company as remote, so there is no other way for us!

VIPKID

It was planned with the release of the VIPKID app. Our founders realized that recruiting teachers to come to China was a challenge. Setting up…

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Can a remote-friendly company have a healthy culture?

Big Universe, Inc.

Yes. While our employees work in different states and alone from home, no one feels like they are working alone because they see each other…

Answer Connect

Absolutely. Maintaining a healthy culture is an important challenge for any organization, and probably less dependent on being in one place than one might think.…

Fire Engine RED

Absolutely! It’s important to help everyone feel engaged, and we do this in a variety of ways. Our CEO holds an all-company meeting via conference…

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How do you nurture your company’s culture in a remote work environment?

WooThemes

We focus on the pillars of our culture: Fun, Action, Communication, Transparency, Trust (FACTT). Fun – Meetups, video chats just to make each other laugh.…

SitePen

Everyone in the company is encouraged to provide ideas, suggestions and contribute to initiatives that they’re interested in and are excited about.  Decisions are laid…

Intridea/ Mobomo

Annual company retreats, weekly Google hangouts (non-work related), and gif battles on Slack.

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What advice would you give to a team considering to go remote?

Project Ricochet

Create a culture where folks track all of their time. I believe that it keeps people focused on delivering value and also helps you see…

Attentiv

Follow best practices and be disciplined. When you’re home, it’s easy to be distracted or goof off, and that’s when remote work can fail to…

Bright!Tax

Find ways to let team members feel part of the business culturally, despite being in disparate and sometimes distant locations.

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What challenges have you encountered building a remote team?

Fog Creek Software

Personality conflicts are particularly difficult to resolve remotely. We’ve found that when a team is having a hard time seeing eye to eye, the only…

MomsRising

Some people are really happier in an office setting.  There are now shared offices and places like the HUB for this kind of person to…

Kin HR

The early phase of adaptation can definitely be challenging. Finding talent that can enjoy being a part of a distributed team was somewhat of a…

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What are the most effective tools for remote team communication?

Balsamiq

Our “office” is Hipchat. We have chat rooms for different projects, a room for announcements and a “water cooler” room for cat gifs. 🙂 We…

DataStax

We use technology such as group chat, video chat and shared documents.

Ultimate Software

We utilize many different communication tools, such as Slack, Skype for Business, Sococo, and of course conference line/email. We also have conference rooms in all…

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What has changed about how your remote team operates?

GOhiring GmbH

Software is evolving and so are we. We always keep an eye on the latest developments and are always happy to try out new things…

Appen

We’ve grown at such a rapid pace that adapting and scaling has become second nature. Because we are now spread so widely across the globe,…

Tortuga

As we grow, we build out more processes and planning. Done wrong, this could equal bureaucracy. Done right, these systems help us function despite not…

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How does your team address different time zone challenges?

Buffer

We are very conscious of the times that different teammates work and ask them to include it in their Slack profile so that everyone can…

Omni Interactions

We make sure everyone coming on board understands the different time zones. We work together to identify when the majority of workers are available and…

iTutorGroup

We have a 24/7 support team to handle communications around the clock. We also have specialized remote workers available to answer questions in the most…

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