Working Remotely

140 companies answer 6 questions

Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.

How did you implement a remote work policy?

Seeq

Our remote work policy was a formal part of our business plan from the beginning. The company is now 3 years old (formed, 2013).

SitePen

Organically.  We implemented policies where we felt we could do better and from lessons learned over time.  Team understanding (why we need it) and buy-in…

Universal Mind, Inc.

The remote workforce grew organically based on our hiring philosophy, which remains to hire the best people in the world, no matter where they live.

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Can a remote-friendly company have a healthy culture?

Edgar

Absolutely – if anything, it’s especially important for a remote company! It takes extra effort to prevent the remote work experience from feeling isolating, so…

GitHub, Inc.

Absolutely, although it takes a lot of hard work and conscious effort. You simply have to be honest about the challenges of working remotely, actively…

Packlane

Absolutely, any company can have a healthy culture if they nurture it well. We try to foster foster a strong performance-based culture by having a…

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How do you nurture your company’s culture in a remote work environment?

Summit CPA Group

Constant communication with all team members.  We also use Slack for sharing “water cooler” discussions. Another important aspect of our culture is our Corporate Social…

Lullabot

Retreats are a huge thing. We have an annual all company retreat, but we also have more focused retreats pretty regularly for smaller teams within…

FlexJobs

I’ve found that the little things really make a difference. Acknowledging birthdays and work anniversaries on Yammer. Giving a variety of opportunities to get to…

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What advice would you give to a team considering to go remote?

Fog Creek Software

Communication between remote teams can make or break them. Remote teams function very differently than teams that are entirely in house – work hard to…

GitLab

It’s a lot easier if at least ⅔ of the team is remote. When only a few people are remote, it is easy to make…

Taksa Technology Solutions

You can do your job whenever and wherever you want .. as long as you get your desired results. Working remotely surely brings a lot…

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What challenges have you encountered building a remote team?

ezhome

Remote workforces are amazing, but they have their own unique challenges, just as a local workforce does. While in-person, one-off conversations may work great for…

Time Doctor

Communication across time zones means things can take longer than you would like. For instance, if I send an email on Monday at 3 p.m. to…

Mavens

We focus very hard on hiring the right individuals and then training them to a high standard. This leads to a large investment of time…

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What are the most effective tools for remote team communication?

TNTP

Our internal wiki is at the top of the list. We use it as a virtual watercooler (think sports smack talk and podcast reviews) and…

Ushahidi

We have: A weekly all hands call. A chat tool like Slack or Hipchat Lots of video conference calls, where we *try* to take notes…

Doist

We’re proud “dog-fooders” of our own products– we use Twist exclusively for all team communication, and Todoist to turn our team communication into actionable items.…

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What has changed about how your remote team operates?

ThirdPath Institute

We used to have employees who worked in different states, but over time we have found it valuable to live close enough to each other…

Equivity

As the number of employees has increased, we have increasingly standardized procedures. With a smaller team, communication often occurs organically, but as the size of…

VIPKID

Our team has just gotten a lot bigger. Our head of teacher recruiting, Bel Chan, has done an amazing job with that. When she started…

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How does your team address different time zone challenges?

OpenSnow

Thankfully this isn’t a big issue, but as our team grows, it will become a challenge. More clearly communicating goals and aligning team members will…

komoot

Currently, we hire only within the UTC-1 to UTC+3 time zones. Our core working time is between 10am-3pm (Berlin time) and during this time everyone…

Scribendi

Time zone differences can cause confusion within a remote team. Luckily, while the overall workflow has to be coordinated, the specific tasks for providing our…

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