Working Remotely

140 companies answer 6 questions

Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.

How did you implement a remote work policy?

Ciao Bambino! Inc.

Formally. All hires are brought into the company under the premise that they work remotely.

Summit CPA Group

We had a team member move to another state and we used her as our Beta. Originally, only a few wanted to work remotely –…

Crossover

More formally. It started with the CEO, Andy Tryba, who works remotely from Austin, Texas.  As the company grew, more and more people were hired,…

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Can a remote-friendly company have a healthy culture?

Packlane

Absolutely, any company can have a healthy culture if they nurture it well. We try to foster foster a strong performance-based culture by having a…

Fire Engine RED

Absolutely! It’s important to help everyone feel engaged, and we do this in a variety of ways. Our CEO holds an all-company meeting via conference…

VIPKID

Yes. It’s important to have someone manage the community and for those on the local team to stay aligned on how and when to communicate with…

See all 65 answers

How do you nurture your company’s culture in a remote work environment?

SitePen

Everyone in the company is encouraged to provide ideas, suggestions and contribute to initiatives that they’re interested in and are excited about.  Decisions are laid…

Groove

We do very regular team calls, and we have a “virtual water cooler” room in Slack where we talk about anything not related to work;…

DVMelite

We have a place for business communication, but also places where silly notes and “bonding” is encouraged.  We can share baby pictures, recipes, have fun…

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What advice would you give to a team considering to go remote?

GitLab

It’s a lot easier if at least ⅔ of the team is remote. When only a few people are remote, it is easy to make…

10up Inc.

Go all in, if you’re going to make the leap. In order to select and build the tools, systems, habits, and culture that really enable…

Attentiv

Follow best practices and be disciplined. When you’re home, it’s easy to be distracted or goof off, and that’s when remote work can fail to…

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What challenges have you encountered building a remote team?

SoftwareMill

The only real challenge is to convince people that they can work well from home. This problem has two factors – firstly people are used…

Blossom

Keeping everyone connected and feeling as a part of the company is hard. I often struggle with having nobody to “chat” with or go for…

Hubstaff

We’ve had some bad experiences with remote workers. There are freelancers who try to work on other projects while billing time to Hubstaff, and we…

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What are the most effective tools for remote team communication?

GobySavvy

The easiest ways are through Slack, Basecamp, and email with a splash of Zapier (if you don’t know Zapier…please look it up now!). These tools…

Remote Year

We have found that most of our effective communication comes from two factors: frequency and consistency. Our team leads, for example, meet on a daily…

DataStax

We use technology such as group chat, video chat and shared documents.

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What has changed about how your remote team operates?

BELAY

We leverage video conferencing more and more to communicate and “see” one another. It has helped fill communication gaps by allowing us to read body…

Envato

In the past we have had more remote workers, but in recent years our Melbourne team grew so it became necessary to focus more on…

Working Solutions

As we’ve grown, we’ve incorporated technology more into our daily operations.  With more people involved in each process, it’s important to continually increase efficiencies.  We…

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How does your team address different time zone challenges?

TOK.tv

Slack and JIRA—the platform we use to track development tasks—are asynchronous tools, allowing us to manage communication even with different time zones. Of course, sometimes…

Referral Rock

We work in EST/CST business hours for the most part. Certain roles that are not client facing have more flexibility, but we still require at…

iTutorGroup

We have a 24/7 support team to handle communications around the clock. We also have specialized remote workers available to answer questions in the most…

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