Working Remotely

140 companies answer 6 questions

Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.

How did you implement a remote work policy?

Doist

The idea of building a remote company wasn’t something we explicitly discussed at the start – it simply grew out of necessity. One of the…

Trade Conductor

Over the past 7-8 years I have been traveling more and more, and therefore I needed people to be more and more flexible. When I…

Jackson River

Totally organically. We did what felt right, we learned from our mistakes, and we continue to evolve by listening to what our staff needs.

See all 130 answers

Can a remote-friendly company have a healthy culture?

StudySoup

I feel like we have a very healthy company culture, and we’re constantly working to make it better. We do little things sometimes like spend…

Kin HR

Absolutely, one great way to have a healthy remote culture is through work retreats: We are all social people; team members who work remotely still…

Timely

Of course. There’s many examples of it. It’s not easy though. The short answer to “How?” is: a lot of thought, care, attention to detail…

See all 63 answers

How do you nurture your company’s culture in a remote work environment?

TeamSnap

We have Slack channels dedicated to all sorts of interests, from fitness to cooking to travel. Our teams meet anywhere from daily to weekly by…

Canonical

There are a number of events and all staff communications that strengthen relationships and ensure we have an engaged, high performing organisations.  At any point…

Intridea/ Mobomo

Annual company retreats, weekly Google hangouts (non-work related), and gif battles on Slack.

See all 39 answers

What advice would you give to a team considering to go remote?

InVisionApp

We succeed at making remote work by being deliberate about our communication process. We have work-related communication tools, like Slack and Google Hangouts, as well…

Balsamiq

The danger is that your remote staff might feel like they’re second-class employees. Focus all of your efforts on avoiding that. At Balsamiq, we say…

WAKA Kickball & Social Sports

The remote environment is not for everyone. If a company wants to implement a 100% remote environment, I would highly recommend speaking to an operations…

See all 129 answers

What challenges have you encountered building a remote team?

Time Doctor

Communication across time zones means things can take longer than you would like. For instance, if I send an email on Monday at 3 p.m. to…

Collage.com

Sometimes, it’s more challenging explaining how a remote work environment actually works than it actually is in practice! We have found a remote work environment…

LiquidSpace

It can sometimes be difficult to accommodate for varying time zones and work schedules within the company. Lots of our employees work as they travel,…

See all 86 answers

What are the most effective tools for remote team communication?

Go Fish Digital

We use several tools to maintain constant communication throughout the day.  Sqwiggle is our on-demand video platform, Attentiv.com offers us a constant stream to communicate…

Chargify

We use Slack to communicate via chat throughout the day. Each team has its own channel in addition to company-wide channels. Every day we use…

GobySavvy

The easiest ways are through Slack, Basecamp, and email with a splash of Zapier (if you don’t know Zapier…please look it up now!). These tools…

See all 88 answers

What has changed about how your remote team operates?

DVMelite

We have gotten closer as a team as we grow.  We have new technology that connects us instantly and we have grown more as a…

Tropical Travelers

The communication has gotten better between the team. We are a very tight-knit “travel family” and our goal is to service our clients in the…

Modern Tribe

For a long time, we operated with a very flat team structure. As you can imagine, it’s much easier to maintain that structure at 15…

See all 47 answers

How does your team address different time zone challenges?

Coalition Technologies

We offer some flexibility in work schedules so that team members can have somewhat of a normal schedule, but we also require work hours to…

OnTheGo Systems

Everyone adds their working hours to company calendar, then each team leader knows very well when everyone is on working time. This allows us to…

iTutorGroup

We have a 24/7 support team to handle communications around the clock. We also have specialized remote workers available to answer questions in the most…

See all 18 answers