Working Remotely

140 companies answer 6 questions

Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.

How did you implement a remote work policy?

Sanborn

We started organically with a few employees to test tools and processes. After that, we offered it to everyone, along with the option to keep…

Doist

The idea of building a remote company wasn’t something we explicitly discussed at the start – it simply grew out of necessity. One of the…

Articulate, Inc.

Founded it from the beginning.

See all 132 answers

Can a remote-friendly company have a healthy culture?

Melewi

Yes, absolutely! We put the team at the very center of the business, and by making an every day conscious effort to ensure everyone believes…

Ultimate Software

Yes. As long as you trust your employees, have a constant flow of communication, and do not micromanage, you will have a healthy company culture.

PeopleG2

Remote companies can have a healthy culture. In one sense, you don’t have the constant interpersonal contact that can sometimes damage relationships which might inadvertently…

See all 66 answers

How do you nurture your company’s culture in a remote work environment?

The Geller Law Group

I continually advocate the need to communicate, with me and with each other.

SitePen

Everyone in the company is encouraged to provide ideas, suggestions and contribute to initiatives that they’re interested in and are excited about.  Decisions are laid…

Canonical

There are a number of events and all staff communications that strengthen relationships and ensure we have an engaged, high performing organisations.  At any point…

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What advice would you give to a team considering to go remote?

Fire Engine RED

Be sure you’re willing to put in the time and effort to hire people who are a fit for the remote culture. Are they independent,…

NodeSource

For companies forming from day one, I would start incorporating remote work immediately.  Attempting to move a centralized business to a distributed one is incredibly…

Packlane

Since you typically won’t be meeting with employees for casual face-to-face meetings like lunches, you need to find some unconventional ways to build informal rapport…

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What challenges have you encountered building a remote team?

Incsub

Planning around time zones may be our biggest challenge. For example, when two people are working on the same project, one in Australia and the…

SimpleTexting

Developing a high level of trust and collaboration with people who are half-around the world. It’s a challenge, but it’s possible, and as the various…

VIPKID

Getting the word out that teaching online is even a thing. We find a lot of our teachers are either confused about the whole concept…

See all 87 answers

What are the most effective tools for remote team communication?

Modern Tribe

Communication is key on our teams. We use Slack as a central hub for daily communication, with clear channels to help team members know what…

Jackson River

Skype chats – we have tons of chat groups. We have project-based ones for each project, location-based ones for each region (wherever there is a…

Scrapinghub

If I had to pick one, it would be group chats. We have always used group chats (a la IRC) since we started. At first,…

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What has changed about how your remote team operates?

Goodway Group

We are constantly looking for new and better tools for sharing and communicating information, which is great because the technology supporting virtual work is only…

Referral Rock

We introduced using a wiki to keep all internal processes and documentation organized. We used to use Google Drive and Google sites, but it was…

Tortuga

As we grow, we build out more processes and planning. Done wrong, this could equal bureaucracy. Done right, these systems help us function despite not…

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How does your team address different time zone challenges?

komoot

Currently, we hire only within the UTC-1 to UTC+3 time zones. Our core working time is between 10am-3pm (Berlin time) and during this time everyone…

ezhome

Our entire company is online from 3pm-7pm GMT which means we have a 4-hour window for all hands meetings, daily standups, and the off-hand meeting…

AnswerFirst

Currently, all of our remote employees are in the same time zone. We are a 24/7 operation so we do encounter scheduling conflicts with our…

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