What traits do you look for in candidates for a remote job? How do you conduct interviews for remote jobs? How do you convey your remote culture in the recruiting process? What is your hiring process for remote workers? Do you use third party testing or evaluation services when hiring remote workers? How do you conduct onboarding for remote workers?
Do you have remote communication protocols for your remote workers? Do you organize remote team retreats? Do your remote team members meet in person? How do you measure the productivity of remote workers? What elements are key to successful working relationships with remote teams? What is the hardest part about managing a remote workforce? How do you keep remote employees engaged and feeling part of the bigger picture? What is your BYOD policy for remote workers? What is your time off policy for remote workers? What were your biggest fears in managing remote workers?
How did you implement a remote work policy? Can a remote-friendly company have a healthy culture? How do you nurture your company’s culture in a remote work environment? What advice would you give to a team considering to go remote? What challenges have you encountered building a remote team? What are the most effective tools for remote team communication? What has changed about how your remote team operates? How does your team address different time zone challenges?
What is your personal remote work environment? What are the biggest benefits of being a remote worker? How do you personally manage work-life balance? What tips do you have to disconnect when working remotely? What is your favorite business book? Do you have a favorite quote or bit of business wisdom? Where is the best or worst place you’ve worked remotely?

What does your virtual team do within the company?

American Express

World Service is the American Express global servicing network that delivers a unique Relationship Care® service experience. We focus on turning every customer interaction into a personal connection and helping customers get the most from their American Express relationships. World Service has been recognized as a service leader in many markets around the world. In particular, the home-based customer care team is a committed, engaged and high-performing group of employees who bring our service vision to life every day.

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Appen

Our combined human resources and recruiting team helps identify talent around the globe for our corporate, full-time openings, as well as the numerous independent contractor roles we have available for search engine relevancy and linguistics projects.

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Sutherland Global Services

CloudSource, the work at home division of Sutherland Global Services, employs customer service consultants from all 48 contiguous states to support industry leaders in the cable/Internet service, retail, software, and gaming console industries.

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Working Solutions

Ensures we attract the best talent and retain it through meaningful and effective company programs and a positive culture.

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