Remote Retail Jobs: 10 Companies Hiring

When most people think of retail work, they picture physical storefronts, in-person customer service, and sales floor shifts. But thanks to evolving technology and business models, many retail jobs can now be done from home.

Forbes magazine reports that 23% of all retail purchases are expected to happen online by 2027. This growth in ecommerce is creating more opportunities for remote work in the retail industry. Whether you’re a seasoned brick-and-mortar retail professional, a recent grad exploring retail careers, or someone looking to pivot into a new field, there’s growing potential to build a strong career in online retail.

Ready to find remote retail jobs? This guide covers companies that hire for these roles, types of remote-friendly retail career paths available, and practical tips for applying to and landing a remote job in retail.

What Are Remote Retail Jobs?

Remote retail jobs are positions that support retail companies, especially ecommerce brands, without requiring employees to work on-site. These jobs range from virtual customer support to inventory coordination to selling products and services, and they allow you to stay involved in the retail industry while working from home.

10 Companies Hiring for Remote Retail Jobs

From customer service to fashion and merchandising, these companies are known to hire for remote, work-from-home retail jobs. Some are well-known retailers, while others provide support services or technology solutions to retail brands. Explore the list below to see which companies and retail remote jobs fit your skills and interests.

1. Advantage Solutions

Advantage Solutions is a sales and marketing agency that supports brand growth for consumer goods companies across North America through outsourced retail merchandising, marketing, and data-driven strategies.

Recent remote retail jobs: Brand Execution Manager; Retail Operations Specialist

2. BlackRock

BlackRock is a global investment and risk management company serving a range of clientele, from individuals to foundations, governments, and enterprises, including retail companies.

Recent remote retail jobs: Direct Business Strategy and Management; Retail Services Representative

3. Chewy

Chewy is an online pet retailer offering food, treats, healthcare products, toys, clothing, and accessories for dogs, cats, birds, fish, farm animals, and more. The company also connects people with adoptable pets.

Recent remote retail jobs: Purchasing Manager, Preconstruction; Senior Supply Chain Program Manager

4. Coca-Cola

Coca-Cola is a global beverage company that produces and distributes a wide range of nonalcoholic drinks, with its products sold in restaurants, vending machines, and major retail stores around the world.

Recent remote retail jobs: Retail Ambassador and Polar Bear Performer; Supply Planning Consultant

5. LEGO Group

The LEGO Group is a global toy company known for its iconic building bricks and creative play experiences, with products sold through major retailers, branded stores, and ecommerce channels in over 130 countries.

Recent remote retail jobs: Regional Commercial Development Manager; Retail Store Team Leader

6. Oura Health

Oura Health offers a wellness ring and app to help people monitor and improve their overall health using advanced-sensor technology to provide precise, personalized health insights, including readiness, sleep, and activity scores.

Recent remote retail jobs: Senior Manager, Retail Support Operations – Member Experience; Sourcing Manager

7. Stanley Black & Decker

Stanley Black & Decker is a Fortune 500 company and a leading manufacturer of tools, household hardware, and security products, with its offerings sold through major retail channels worldwide.

Recent remote retail jobs: Retail Territory Manager; Strategic Supply and Systems Coordinator

8. Toast, Inc.

Toast, Inc. is a tech company that provides thousands of businesses in the food and retail hospitality industries with point-of-sale (POS), hardware, and software solutions through its ecommerce platform and partner network.

Recent remote retail jobs: Customer Care Expert – Enterprise; Retail Account Executive

9. VF Corporation

VF Corporation is a global apparel and accessories company behind brands like The North Face, Vans, and Wrangler, with products sold through owned and partner retail locations across the Americas, Europe, Asia, and beyond.

Recent remote retail jobs: Customer Service Operations Analyst; Senior Retail Operations Analyst

10. Vineyard Vines

Vineyard Vines is a clothing and accessory brand with over 70 retail locations, a growing ecommerce and outlet presence, and widespread distribution through major department stores and boutiques across the United States.

Recent remote retail jobs: Account Executive, Kids; Senior Manager, Retail Operations

7 Types of Remote Retail Jobs

Below are seven common types of work-from-home retail jobs that reflect the hands-on nature of traditional retail work, just in a more flexible, online format.

1. Customer Service Jobs

Customer service is a core part of retail, and many support roles can be done entirely from home. You might answer questions about products, handle returns, or troubleshoot problems through phone, chat, or email. Look for customer service jobs with retail brands or companies that manage support for retail clients.

2. Ecommerce Jobs

As retail shifts online, ecommerce roles have become increasingly common. These jobs focus on managing the digital storefront experience, including processing orders, updating product listings, and helping customers navigate the site. Many retailers hire remote workers to keep their online operations running smoothly.

3. Fashion Jobs

Retailers often hire remote professionals to help with seasonal collections, trend research, and product development, from early design concepts to final production planning. If you’re passionate about style and detail-oriented, fashion-related roles can be a creative way to stay involved in retail remotely.

4. Merchandising Jobs

Merchandising involves selecting, organizing, and presenting products, and much of this work can now be done virtually. Remote merchandisers work with buying and planning teams to manage inventory, pricing, and product layouts across online platforms. These roles are a great fit for those with an eye for detail and trends.

5. Personal Shopping Jobs

Personal shopping jobs focus on helping customers choose the right products based on their needs, preferences, or style goals, often through video calls, style quizzes, or messaging apps. If you enjoy curating personalized recommendations and have strong people skills, this type of remote retail work could be a great match.

6. Sales and Account Management Jobs

Retail sales and account management jobs focus on building strong customer relationships, meeting sales goals, and guiding clients through purchasing decisions. These roles often involve working with subscription-based services, high-value products, or long-term client accounts for retail brands or companies that sell products and services.

7. Supply Chain Jobs

Behind every retail purchase is a complex logistics network, and many supply chain roles can now be done remotely. These jobs involve managing stock levels, tracking shipments, and working with vendors to ensure products arrive on time. Explore supply chain roles with retail companies or logistics firms that support them.

How to Land Remote, Work-From-Home Retail Jobs

While getting hired for retail remote jobs may seem different from applying for in-store roles, many basics still apply. The key is to show employers you’re reliable, tech-savvy, and ready to support customers from anywhere.

1. Tailor Your Resume to the Role

Review the job description closely and adjust your retail resume to match what the company is looking for. If the role emphasizes customer service or online support, for instance, highlight skills that demonstrate how you’ll address those needs, such as communication, multitasking, and problem-solving.

Using keywords from the job description is also important. Many companies use an applicant tracking system (ATS) to scan for specific terms. Including phrases like “customer support” or “live chat” can help your resume get seen.

You don’t need to rewrite your whole resume; tweak your job titles and bullet points to better reflect the specific retail role you’re applying for. For example, instead of “Sales Associate,” try “Retail Associate, Customer Service Focus,” and describe tasks that translate well to remote work, like processing returns or helping customers online.

Whenever possible, add metrics or outcomes to reinforce your impact, such as “Handled 40+ online support requests daily with a 95% customer satisfaction rating.”

2. Highlight Remote Work Skills

Employers want to know that you can work independently, communicate effectively, and stay productive at home, so it’s crucial to include examples of your remote-readiness, even if you’ve never officially had a remote job before.

Think about tools you’ve used and tasks you’ve handled that translate to a remote retail setting, such as:

Communicating via Slack, Microsoft Teams, or Zoom
Using POS systems, Shopify, or customer ticketing tools
Updating spreadsheets or inventory lists
Responding to customer emails or live chats

If you gained experience in a traditional retail job, your background still shows you’re capable of handling online retail workflows and tools. If you’ve worked independently or had to manage your own schedule or tasks, mention that too. It shows you can be trusted to work without constant supervision, which is a must for retail remote jobs.

3. Write a Short but Strong Cover Letter

You don’t need a long or overly formal cover letter; a few clear, thoughtful paragraphs can help you stand out.

Once you’ve pinpointed a target company, do some research. Explore the company’s mission, values, culture, and recent work. Start your cover letter by explaining why you’re interested in the role and what caught your attention. Mention something specific that connects with you to show that you’re not just applying randomly. Your letter should highlight why you’re a strong fit for this particular role at this particular company.

Reference the job description and point out how your experience matches the skills and responsibilities listed. If you’ve worked in retail before, share examples of how you helped customers, solved problems, or supported your team. If this is your first remote role, explain how you plan to stay productive and organized as a remote worker.

4. Prepare for Interviews

Remote interviews for retail work-from-home jobs are typically held over video, so it’s important to prepare your space and your setup in advance. Pick a quiet spot with minimal distractions, and be sure to test your internet connection, camera, and mic ahead of time to prevent technical hiccups.

To ace your virtual interview, be ready to:

Share how you’ve handled customer issues in the past.
Talk about your experience working independently.
Explain how you manage distractions and stay focused while working from home.

If interviewing makes you nervous, try a mock interview with a friend, or record yourself answering common retail interview questions so you’ll feel more confident and prepared for the real thing.

5. Follow Up After Applications and Interviews

Once you’ve applied, don’t be afraid to follow up if you haven’t heard back after a week or so. A short, polite message can help remind a hiring manager that you’re genuinely interested and proactive. Even if the role has moved forward, a follow-up can help keep communication open and may lead to future opportunities.

Sample application follow-up message:

Dear [Hiring Manager],
I hope you’re doing well. I recently submitted my application for the [job title] role at [Company Name] and wanted to follow up to express my continued interest.
With my background in retail sales and customer service, I’m confident I’d be a strong fit for the team. Please let me know if there’s any additional information I can provide. I look forward to the possibility of connecting further.
Best regards,
[Your Name]

After an interview, sending a thank-you note isn’t just about job search etiquette; it’s also a way to stay top of mind with the hiring team. The message doesn’t have to be long, you should simply thank them for their time and reiterate your interest in the role. It also gives you a natural way to stay in touch and could open the door to feedback, updates, or future roles that might be a good fit.

Example of a post-interview thank-you email:

Dear [Hiring Manager],
Thank you again for taking the time to speak with me about the [job title] role at [Company Name]. I enjoyed our conversation and appreciated the opportunity to learn more about the team and the company’s approach to remote customer service in the ecommerce retail space.
I’m excited about the possibility of contributing my own retail sales and customer service background to the role. I look forward to hearing from you about the next steps, and please don’t hesitate to reach out if there’s anything else you need from me.
Best regards,
[Your Name]

Find the Best Online Retail Jobs for You

The retail industry is evolving, and with this shift comes new opportunities to build a career, including the ability to make a living online. You no longer need to be on a sales floor to make an impact. Remote retail jobs offer a different kind of flexibility and allow you to support customers, products, and brands from wherever you are.

With the right tools, a thoughtful application, and a bit of preparation, you’re well-positioned to take the next step and find retail work-from-home jobs that work for you.