Community Health Improvement Specialist

Title: Community Health Improvement Specialist

Location: Somerville United States

Hybrid

Job Description:

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We are hiring multiple Community Health Improvement Specialists who will each support one primary community in Chelsea, Revere, Dorchester, Roxbury, Mattapan, Mission Hill, Hyde Park, Jamaica Plain, Roslindale, Lynn, or Salem. This role requires deep familiarity with the strengths, cultures, and needs of the communities served. Candidates with lived experience in or strong connections to these communities are encouraged to apply.

The Specialist is a key member of Mass General Brigham's Health Corps, a dedicated community-based workforce advancing the system's Community Health Strategy. Embedded in MGB's priority communities, Health Corps members help individuals and families access care, address health-related social needs, and manage conditions that contribute to health disparities.

This position focuses on outreach, education, and navigation related to two of MGB's identified priority conditions: colorectal cancer and cardiometabolic disease. Specialists provide blood pressure screenings, deliver basic health counseling, and support individuals in connecting to services that promote prevention, early detection, and long-term health.

Principle Duties and Responsibilities

• Conduct outreach and engagement within assigned communities to promote awareness of colorectal cancer and cardiometabolic disease and encourage screening and preventive care
• Provide blood pressure screenings in community and clinical settings, following approved protocols
• Offer basic health counseling to support individuals in understanding risk factors and adopting strategies for managing their health
• Assist individuals with accessing primary care, screening appointments, follow-up care, and social services
• Maintain current knowledge of local resources and help community members navigate systems related to food, housing, transportation, and financial assistance
• Build and maintain trusting relationships using a culturally responsive and strengths-based approach
• Collaborate with clinical teams, community organizations, and other Health Corps members to ensure coordination of care and support
• Document screenings, referrals, and encounters in appropriate systems with accuracy and timeliness
• Participate in Health Corps trainings, team meetings, and one-on-one supervision to strengthen practice, develop skills, and align with program goals
• Support local community events, health fairs, and systemwide initiatives
• Serve as a representative of Mass General Brigham and the Health Corps in all interactions with the community and partners
• Perform other responsibilities as assigned in support of the Community Health Improvement team

Qualifications

• High school diploma or equivalent is required; Associate or Bachelor's degree is preferred
• 2 -3 years of experience in community outreach, patient navigation, health education, or other public health roles is required
• Experience conducting health screenings or participating in health promotion activities is preferred; training will be provided
• EMT or Medical Assistant experience strongly preferred, particularly in patient-facing or clinical support roles.
• Bilingual or multilingual candidates are strongly encouraged to apply
• Experience living or working in one or more of the following communities: Chelsea, Revere, Dorchester, Roxbury, Mattapan, Mission Hill, Hyde Park, Jamaica Plain, Roslindale, Lynn or Salem is strongly preferred

Knowledge, Skills and Abilities

• Strong relationship building skills.
• Must have a flexible mindset with the ability to quickly adjust daily plans and activities to accommodate urgent or unplanned community needs.
• Must be comfortable communicating and collaborating with a diverse set of staff, leaders, communities, and other stakeholders.
• Experience collecting and documenting data a plus.
• Excellent written and verbal communications skills.
• Proficiency in Microsoft Office required.
• Demonstrated ability to work effectively and provide advocacy for racial and ethnically diverse populations and communities.
• Strong commitment to social justice and health equity.
• Demonstrated commitment to impacting the care of at-risk patients.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$25.86 - $31.71/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.