Remote
Automotive Warranty Network

Warranty Administrator

  • Production
  • Work from home, anywhere in USA

Automotive Warranty Network, Inc, the leader in comprehensive warranty claims management for auto dealers has multiple openings for our Warranty Administrator position. This is a great opportunity for any Warranty Administrator who wants to work from home!

SUMMARY OF POSITION:

The Warranty Administrator will demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity.

  • CORE RESPONSIBILITIES:
    • Work all dealers claims completely, daily
    • Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
    • Booking claims
    • Closing claims
    • Submitting claims for payment
    • Accounting and clearing differences in payment
    • Maintaining a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
    • Maintaining appropriate certifications and knowledge of updated P&P
    • Help dealership stay compliant with manufacturers policy

QUALIFICATIONS / REQUIRED SKILLS:

  • The ability to motivate others to achieve their highest potential particularly those within the dealership
  • Good working knowledge of DMS software
  • Knowledge of automotive dealership service departments
  • Knowledge of accounting debits and credits
  • Proficient at reading technician stories and applying appropriate labor codes
  • Certified or trained in at least 1 manufacturer

JOB LOCATION:

  • Work remotely in U.S. or at our Greenwood Village, CO office if close enough.

REQUIRED EXPERIENCE:

  • Minimum of 5 years in warranty administration