Technology Project Manager at Blue Star Families - BSF

Remote | Freelance
Blue Star Families - BSF

Technology Project Manager

Fully Remote • Virtual

Description

The Technology Project Manager will be responsible for planning and leading the implementation of the technical side of a membership engagement model within our current Enterprise Salesforce CRM and Marketing Cloud platforms.

This is a contract opportunity

Key Job Functions

  • Develop and implement a strategic plan to leverage our current CRM, website, and marketing tools to provide better engagement opportunities for each individual member and support our plans for a digital transformation.
  • Will work closely with the Marketing team to identify key membership engagement touch-points
  • Provide basic support and maintenance across Blue Star Families’ technology landscape to include: MarketingCloud, Salesforce, FormAssembly, WordPress, and other integrated technology platforms
  • Provide recommendation and implementation for growth within our current CRM to meet future needs and goals of the organization

Requirements

Required Experience, Skills, Background

  • Bachelor’s degree and/or equivalent job experience
  • Salesforce Administrator certification or Five+ years experience working with Salesforce
  • Three+ years of management experience
  • Ability to work both independently and collaboratively
  • Ability to produce high-quality work on a deadline; comfortable managing multiple projects, priorities, and deadlines in a fast-paced environment
  • Strong attention to detail
  • Strong written and communication skills; demonstrated knowledge of professional correspondence
  • Working knowledge of CRM systems and a technical problem-solving theory
  • Advanced Administrator Salesforce License with experience working with the Marketing Cloud connector
  • Strong understanding of WordPress and WordPress connectors with Salesforce
  • Experience developing the technical outline for member/customer engagement tracking
  • Flexibility with work schedule to support staff and deadlines
  • Proficiency with Microsoft Office Suite
  • Proficiency with Google Suite
  • Experience and/or comfort working in a virtual environment
  • Commitment to the highest standards of professionalism

Desired Experience, Skills & Background

  • Salesforce Administrator certification
  • Marketing Cloud Consultant license or Marketing Cloud Email Specialist license
  • Pardot Consultant license or Pardot specialist license
  • Strong strategic planning experience; development, execution, and analysis
  • Experience with membership-driven organizations
  • Familiarity with the military community
  • Works and communicates effectively with people from different backgrounds, and fosters teamwork

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