Technical Writer at Roostify

Remote
Roostify

Technical Writer (San Francisco or Remote)

at Roostify

Roostify is transforming the mortgage industry with an innovative and integrated platform that’s streamlining the entire digital lending experience. We believe that home lending should be a fair, fast, and transparent experience. Our software is used by banks across the country to improve lending experiences every day. We are a team of innovative thinkers on a mission to reinvent the lending experiences so people can accelerate their future.

Roostify is looking for an experienced technical writer to elevate our technical documentation.

RESPONSIBILITIES

  • Write external and internal user-facing documentation and guides for Roostify’s products, features, and APIs
  • Document standards, guidelines, and best practices for engineers and product managers
  • Own and organize documentation and make it easily discoverable
  • Maintain content quality through curation and content performance analysis
  • Push Roostify forward by implementing new ways to deliver, author, analyze, and interact with technical content
  • Provide support for release notes, marketing documents, and other projects as needed

SKILLS & EXPERIENCE

  • 3 or more years of technical writing experience in an enterprise software company
  • Excellent communicator and storyteller, able to explain technical topics effectively to technical and non-technical audiences
  • Thoughtful and friendly voice with impeccable grammar, spelling, editing, and proofreading skills
  • You can understand Roostify’s product with a high degree of technical depth
  • Ability to work with a high degree of autonomy
  • Demonstrable experience with APIs, Zendesk, Swagger, and modern scripting languages
  • Strong organizational skills and ability to manage multiple competing priorities in a fast-paced, constantly changing environment

BENEFITS & PERKS

At Roostify we know that people do their best when they feel their best; we care about our people and want them to thrive. Here are some of the benefits we’re proud to offer:

  • Competitive Salary & Equity Packages
  • Health, Dental, and Vision Plans
  • 401K with Employer Contribution
  • Tuition Reimbursement Program
  • Flexible Vacation Time
  • Fitness/Wellness Discount through ClassPass
  • Daily Lunches and Snacks
  • Professional Development Opportunities

Roostify is an Equal Opportunity Employer

At Roostify we have a value of People First. We strive to provide the best experiences to our employees and candidates. We consider applicants without regards to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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