Technical Writer at 6 River Systems

Remote
6 River Systems

Technical Writer

  • Remote

6 River Systems (6RS) is a Shopify (SHOP) company leading the way to faster fulfillment. E-commerce changed the world and our solutions power winning warehouses of the future. We’re revolutionizing warehouse automation with collaborative mobile robots driven by our cloud-based software.

As a Technical Writer at 6 River Systems, you will own all customer-facing product documentation aimed to help our customers understand how to use Chuck, and improve product adoption. As a Technical Writer at 6 River Systems, you can expect to:

  • Work with our go-to-market team to define customer-relevant information topics
  • Work with engineering and product managers to distill customer-relevant information details
  • Write/edit product documentation including:
    • User Manuals
    • Installation, Maintenance, and TroubleShooting Guides
    • Specifications, Certifications, Restrictions
  • Interpret design specs, drawings, and prototypes, and use CAD models to develop technical drawings and parts catalogs
  • Develop the best system for maintaining information, enabling customers to easily find what they’re looking for.
  • Ensure consistent branding and structure of documents

We’re looking for a Technical Writer who has:

  • Sound language skills and be highly motivated to develop your technical writing capabilities
  • A commitment to understanding your internal and external audiences
  • A deep interest in the different ways that people discover and process information
  • High standards, an obsessive eye for detail, and a strong sense of ownership
  • A desire to dig deep and learn topics that are not familiar to you, and translate that understanding into content that is accessible and be acted upon

Why 6RS? Recognized by the Boston Globe as a Top Place to Work

  • Entrepreneurial spirit of a start-up combined with the stability of a global commerce company
  • Competitive compensation packages and Shopify RSUs
  • Company-paid health, dental, and vision coverage for all employees
  • Paid holidays, vacation/sick time, and parental leave
  • Annual 401k contribution from the company
  • Lifestyle spending account

About 6 River Systems

Founded in Waltham, Massachusetts in 2015, 6 River Systems is a leading collaborative mobile robotics fulfilment solution and part of global commerce company Shopify. Founders Jerome Dubois and Rylan Hamilton were previously executives at Kiva Systems (now Amazon Robotics). The 6 River Systems solution is operating in more than 20 facilities in the U.S., Canada and Europe, fulfilling millions of units each week for companies including Lockheed Martin, CSAT Solutions, ACT Fulfillment, DHL, XPO Logistics, and Office Depot.

About Shopify

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Headquartered in Ottawa, Canada, Shopify powers over one million businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

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