Senior Product Manager – Serverless Framework at Serverless

Remote | International

Senior Product Manager – Serverless Framework


About us

We are Serverless Inc, creators of the Serverless Framework, a popular open-source development tool for building serverless applications. Our mission is to make harnessing the creative potential of serverless cloud infrastructure easy and fun through user-friendly developer tools.

While adoption of the Serverless Framework has grown beyond our most extraordinary expectations, it’s still the beginning of the massive serverless technology trend. We believe serverless cloud infrastructure is the natural evolution of the cloud, and the future will provide developers with more serverless options than ever.

We’re now scaling to improve the Framework and offer several new development experiences for developers and organizations. We are distributed by location but united in our purpose. We value product-minded technologists and fully own our successes and failures. Most importantly, we believe that people do their best work when empowered. If you are on a journey to find a team that crafts ingenious cutting-edge solutions while having fun together, we are your destination.

Serverless inc. is a fully remote company.

We are seeking a Senior Product Manager for the open-source Serverless Framework ( The Framework helps developers deploy serverless architectures on public cloud platforms, easily. It inspired the serverless movement and is generally one of the largest open-source projects and communities.

An ideal candidate has a strong background in developer products, command-line interfaces, data-driven analytics, user experience, open-source community engagement, and is ready to work with autonomy, authority and accountability.

Roles & Responsibilities

  • Define and maintain the product roadmap for Serverless Framework.
  • Proactively identify opportunities to improve the serverless development experience generally.
  • Design elegant solutions and maintain conceptual integrity within the Serverless Framework CLI.
  • Identify key success metrics, drive the instrumentation, analyze, and report on the outcomes of the metrics.
  • Conduct customer interviews and engage with the community to gather feedback.
  • Communicating and coordinating progress, and open issues across the company.


  • Experience working within an entrepreneurial environment.
  • Experience in product management on a developer product.
  • Has built or has collaborated on a command-line-interface or YAML-based tool.
  • Familiarity with AWS services common to serverless architectures (AWS Lambda, API Gateway, DynamoDB, IAM, etc), REST APIs, back-end runtimes (e.g. Node), streaming data, and other common serverless architectures.
  • Familiar with the serverless developer ecosystem and provisioning platforms (e.g. SAM, CDK, Cloud Formation, Terraform)
  • Experience working with a distributed team across US & European time zones.
  • Excellent written communication skills.

Benefits for Full-Time Employees

  • Quality healthcare, dental, and vision plans.
  • Domestic partners receive the same benefits that are available to spouses of employees
  • Paid leave for all new parents
  • 401(k) Retirement savings accountOur team members can enjoy flexible scheduling
  • Our team is globally-distributed, and we work from home 100% time
  • Unlimited time off for our full-time team members
  • Serverless empowers employees to expand their expertise through professional development

Attributes We Seek


Motivated foremost about serverless and making it accessible to all through world-class development tools.


Prioritizes the customer-facing experience above all else.


Unafraid of ambiguity, identifies what matters most and delivers, without waiting or apprehension.

Takes Ownership

Owns the goals, and more importantly, their results.


Doesn’t expect communication to happen but ensures it, with emphasis on excellent written communication.


Treats everyone inside and outside of our organization with dignity, and respects differences in perspectives, opinions, and experiences.

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