Remote
Pearson

Sales Crediting Manager in Hoboken, New Jersey

Sales Crediting Manager

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Description

The Sales Crediting Manager is responsible for the completion and accuracy of Pearson’s order to commission crediting process. This individual must be capable of providing guidance on resolution while adhering to policies and process. This role is critical to our monthly and quarterly sales crediting and payment processes and is an outstanding opportunity to work with our Sales Operations Team and in close partnership with our Sales team.

Responsibilities

Responsibilities for this role include the following:

  • Learn, understand and clearly articulate the sales crediting process, including data flows, system integrations, and business rules
  • Research and analyze customer activity to clarify complex transactions and processes.
  • Identify trends, and make recommendations to Sales Operations leadership to address via goal setting, territory management, or other means
  • Establish strong relationships with sales leadership, and serve as their subject matter expert during goal & territory setting
  • Create reports to identify and analyze outliers and determine a systematic manner to adjust according to business rules.
  • Be a lead resource for sales account executives, sales operations and sales commission team on policy and process regarding sales commissions and applying it to specific transactions.
  • Understand data models, related objects and sales order processes within Pearson systems to be able to analyze gaps and implement processes based on existing functionality.
  • Provide reporting and analysis of complex sales transactions and orders. Create and drive value-add analytics on ad hoc requests from the business and key stakeholders.
  • Liaise with project management teams to support strategic business initiatives for growth and scale including setting business rules for IT configuration, determining appropriate business policy for new endeavors and facilitating change management process for current organizational set-up.
  • Create policy and process changes to the Sales Crediting process and ensure proper documentation.
  • Understand and support the territory management processes
  • Understand and support third party transactions, and how they impact sales crediting

Qualifications

Required Minimum Qualifications

  • Bachelor’s degree; advanced degree not required but preferred
  • 7 – 9 years’ experience within a Finance or Operations organization
  • Strong analytical and technical skills
  • Strong skills in use of order management or similar systems
  • Previous experience in a CRM environment
  • Self-motivated to meet deadlines independently
  • Ability to handle multiple priorities
  • Ability to work effectively in a fast-paced environment with a variety of other departments
  • Excellent communication, writing and presentation skills
  • Strong learning agility

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-AZ-Chandler

Other Locations US-RE-Remote, US-NJ-Hoboken

Work Locations: US-Remote Remote

Job: Sales

Organization: North America

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Schedule: Full-time Regular

Req ID: 1905826

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.