Learning Management System Administrator at Health Coach Institute

Remote | International
Health Coach Institute

Learning Management System (LMS) Administrator

REMOTE

Curriculum and Program Delivery

Boise, Idaho, United States

Full time

2019-48

OVERVIEW

Description

This is a virtual / 100% remote position (no required travel), based in the U.S. or worldwide

At Empowered Education, Health Coach Institute (HCI), our mission is to disrupt the U.S. healthcare system and empower people to transform their lives through nutrition, lifestyle modification, and habit change. We are building the leading education platform that is helping transform lives by changing how we treat lifestyle diseases in the United States. We are a fully remote company with over 250+ employees.

The Learning Management System (LMS) Administrator has expertise with LMS administration and strong professional work experience in the e-learning industry. This role will ensure that all areas of our LMS are administered and managed in the best interests of HCI and the student body.

Requirements

DUTIES AND RESPONSIBILITIES:

  • Serve as Learning Management System (LMS) Administrator
  • Collaborate with business subject matter experts and stakeholders to upload new content and update existing LMS content
  • Maintain the LMS, to meet defined organizational objectives and support policies and practices.
  • Ensure the successful management and administration of audience-appropriate training and development materials and programs for LMS
  • Manage content allocation on Amazon Web Services
  • Communicate content needs with Program Delivery team
  • Partner with Program Delivery team on content deliverability and implementation of technology on LMS
  • Maintain scheduling in accordance with the course layout and Master Ops document
  • Acts as 2nd tier support to students/support team for all HCI Programs
  • Create support & video tutorials for students & staff to better support their online learning experience and their understanding of the platform
  • Edit & optimize online platform orientation course based on student needs/requests
  • Collaborate with development team to maintain up-to-date knowledge of platform performance, system updates
  • Partner with development team to strategize creative, unique, & beneficial new ways to up-level student experience
  • Work with Success Team to gather feedback from team & students to continually optimize online learning experience
  • Review and implement student/coach/support feedback

REQUIREMENTS:

  • 3 to 5+ years of experience administering Learning Management Systems
  • Experience working with multiple business units to conduct needs assessments and develop successful solutions
  • Strong experience with online learning management systems, e-learning, and/or course authoring software
  • Strong experience with LMS process improvement and project management
  • Strong experience providing LMS support, and technical troubleshooting
  • Excellent presentation, facilitation and listening skills
  • Strong experience using google sheets/Excel
  • Experience with Infusionsoft (or similar Marketing Automation CRM) is desired
  • Bonus: experience using SQL

ATTRIBUTES OF THE IDEAL CANDIDATE:

  • You are exceptionally computer literate and technology savvy
  • You have strong verbal and written English communication skills
  • You are detail-oriented and strive for excellence in your work
  • You are highly productive
  • You approach every task with a can-do attitude
  • You view your job as a craft and you take pride in it
  • You are flexible and adaptable, and can quickly reorient and ground yourself when plans and priorities change
  • You are able to work productively without supervision and maintain standards of service
  • You thrive in a collaborative team environment and enjoy mentoring and leading teams

Benefits

ABOUT HEALTH COACH INSTITUTE

We are a dedicated and heart-centered team that is passionate about making the world a healthier, happier, more conscious place. It is our mission to work collectively to contribute to the student experience and our company culture. We celebrate, share and live Health Coach Institute’s vision of doing what you love, with love and we are committed to working together as a team with mutual intention and purpose. We stand for living a passion-full life, striving to be the best version of ourselves, and for curiosity and learning in ever-expanding abundance. Most important, we stand together in support of our students as they step into the thrilling spotlight that is waiting for them.

Health Coach Institute is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran’s status, or any other basis protected by law.

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