Customer Service Rep at Omni Interactions

Location: Remote
| Freelance
Omni Interactions

Location:  US Locations Only; 100% Remote; Freelance

Overview

Why is building a work-at-home business a great idea? On the Omni Platform
you set your own hours, earn up to $20 an hour & try something new.

As a 1099 contractor, you run your own business (are self-employed) & write
your own schedule (set your own hours)! Take control of your work by
leaving the 9 to 5 & join the gig economy!

You may have heard about other gigs, but we’re different. How? It’s simple: We
pay for available time! No more wasting time hoping you’re busy enough to
earn a living. Working on the Omni platform, you will ACTUALLY make up to
$20/hour*! The more hours you work, the more you earn!

*What work will you be performing?*

You’ll be providing customer service (taking inbound phone calls, answering
chat messages, & responding to emails) for Fortune 500 companies.

You will interact with customers through phone and/or chat/email, helping
them with anything they need!

*What You’ll Do*

– Work from home, or any quiet place with a closed door
– Choosing when & how often you want to work
– Respond to chats, emails, and calls from customers
– Quickly help customers with good solutions
– Solve problems in a creative way
– Document details of calls & customer interactions in the appropriate
systems
– Type and talk at the same time
– Navigate multiple systems, programs, and screens at the same time

*Who You Are*

– Great communication skills (verbal and written)
– Can type 25 WPM or more with 90% accuracy
– Solid computer skills, including typing and navigation
– Comfortable empathizing and remaining patient with difficult callers

Earning Potential*

Projects will have varying earning potential, but all projects pay for time
spent talking on the phone & assisting customers (unlike other gig
companies – we pay you for available time!) You may also receive
performance-based pay & other incentives (*earnings depend on hours worked,
project, type of support provided, etc).*

As a self-employed 1099 Independent Contractor providing work-from-home
customer support services, you are responsible for your own tax
obligations. Actual earnings may vary depending on campaign, call type,
call volume, and other factors. Independent Contractors are responsible for
expenses and control their own income.

*Scheduling & Hours*

GBA’s providing service on the Omni platform choose their own schedule by
self-scheduling in 30-minute or 1-hour blocks. You get to choose how when &
how often you provide services. The more hours you work, the more you can
make!

*What’s Next*

If you want the flexibility and freedom to work for your life, instead of
living to work, complete these steps & be sure to check your email & phone
for regular communications from the Omni platform!

See all Customer Service Jobs >