Clinical Counselor at New Directions Behavioral Health

Remote | Part-time
New Directions Behavioral Health

Clinical Counselor Remote – Part-Time

Clinical CLINI02996

  • Part-Time
  • Global United States Location
    United States

Job Details


Be the difference that makes a difference.

  • At New Directions, we’re in the business of changing lives. Founded in 1995, New Directions helps people live healthy, balanced lives.
  • New Directions provides managed behavioral health services, an Employee Assistance Program, Student Assistance Program, organizational consulting and health coaching to private and public health plans, Fortune 100 companies, large and medium employers and labor groups.
  • This strategy isn’t just applied to the 16 million individuals we serve, but to our own teams and career seekers like you.
  • Help us change lives by starting with your own – we’re looking for bright, passionate and ambitious people to help be the difference that makes a difference.

Role and Responsibilities:

  • Assess (by phone) client concerns and provide guidance through a comprehensive clinical intake assessment
  • Provide crisis stabilization to clients
  • Utilize critical thinking and problem-solving skills to quickly resolve service issues to ensure customer/client satisfaction
  • Maintain complete and accurate documentation of cases within our clinical database
  • Identify appropriate resources for clients’ presenting issues
  • Educate clients about services, eligibility and referral processes with a positive and professional approach
  • Demonstrates ability to manage multiple tasks and software systems in a fast-paced changing environment
  • Adheres to New Directions Behavioral Health Mission Statement, Core Values, Code of Business Conduct, and Compliance Program
  • Complies with all Federal and applicable State laws and New Directions Behavioral Health Policies regarding, privacy, confidentiality, and security of health information, and other designated information

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities as deemed necessary.

Qualified candidates will have:

  • MA in Counseling, Psychology, or Social Work required
  • Able to work evenings and weekends and earlier shift work during training hours
  • Strong customer service orientation
  • Clinical assessment experience in the following areas: mental health, chemical dependency, and crisis stabilization


  • Independent Clinical License in Social Work, Counseling or Psychology

This position allows you to work from an office in your home and requires you to maintain high-speed internet service. This hours for this position are Wednesday, Thursday, and Saturday, 10:30 AM – 7:00 PM CST.

Why work for NDBH?

  • A vibrant, positive culture
  • Caring isn’t just our job, it’s our culture. Because we believe a healthy lifestyle starts with a healthy work setting, we take great pride in fostering a friendly, caring and inspiring workplace.
  • Community involvement
  • New Directions has a service program that supports a wide range of causes annually. Employees have the chance to give to those in need and volunteer through company-sponsored volunteered time off.
  • Competitive benefits
  • Optimal health is our mission. That’s why we offer a robust benefit package that includes medical, dental, vision and life insurance plans.
  • Other benefits include a 401(k) Retirement Program with company contributions, an Employee Assistance Program (EAP), Talkspace, myStrength, fitness and local discounts, and tuition and CEU/License reimbursements.
  • Join one of the fastest-growing behavioral healthcare companies in the industry today!

New Directions Behavioral Health, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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