Client Support QA Engineer at Cohere Health

Location: Remote, US
Salary: $65,000 Annually
Benefits: Health Insurance, Paid Vacation
| Full-time
Cohere Health

Title: Client Support QA Engineer

Location: Remote

Job Description:

Company Overview:

Cohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled. That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedInT Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare’s Fierce 15 and CB Insights’ Digital Health 150 lists.

Opportunity Overview:

We are looking for a meticulous and experienced Quality Engineer with a background in healthcare to ensure the highest standards of quality in our products and services. The ideal candidate will have hands-on experience with JUnit framework and Cypress automation tools, and an understanding of healthcare regulations and standards.

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

    • What you will do:
    • Develop, implement, and maintain quality assurance protocols and procedures.
    • Conduct thorough testing of healthcare applications and systems using JUnit and Cypress automation tools.
    • Collaborate with cross-functional teams to ensure compliance with healthcare standards and regulations.
    • Identify, document, and track defects and ensure their resolution.
    • Understanding application logs using kibana.
    • Strong knowledge in using postman or SoapUI tools
    • Analyze test results and provide detailed reports to stakeholders.
    • Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.
    • Participate in code reviews and provide feedback to developers to improve code quality.
    • Stay updated with the latest industry trends and advancements in quality assurance and healthcare technology.
    • Stay current with industry trends and best practices in quality management and healthcare technology.
    • Experience in Mongo db.
    • Understanding of software development life cycle (SDLC) and software testing life cycle (STLC).
    • Experience with additional automation tools and frameworks.
  • Familiarity with electronic health records (EHR) systems and FHIR standards is a plus.

Your background & requirements:

    • Bachelor’s degree in Computer Science, Engineering, or a related field required
    • 3+ years experience as a Quality Engineer in the healthcare industry preferred
    • Proficiency in JUnit and Cypress automation tools.
    • Strong understanding of healthcare regulations, standards, and compliance requirements.
    • Excellent analytical and problem-solving skills.
    • Strong attention to detail and a commitment to delivering high-quality work.
    • Ability to work effectively in a team environment and communicate clearly with technical and non-technical stakeholders.
    • Knowledge of agile development methodologies.
  • Certification in Quality Assurance or related fields is a plus.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.

The salary range for this position is 65,000 to 80,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.



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