CampusPress Support Enthusiast at Incsub

Location: Remote, Work from Anywhere
| Full-time | International
Incsub

CampusPress Support Enthusiast

You’ll be working on various WordPress projects across WPMU DEV, CampusPress, and Edublogs.

RESPONSIBILITIES

The role will involve:

  • Providing support by email to our Edublogs and CampusPress customers.
  • Assisting with and solving all manner of WordPress questions, with style!
  • Contributing to testing and QA with updates to WordPress core, plugins, and themes.
  • Coordinating with developers over bugs, features and cool new stuff.
  • Being an active part of the Incsub team.

Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!

QUALIFICATIONS

Requirements:

  • Have a really good familiarity with WordPress, might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better
  • Amazingly great communication skills
  • Impressive response times, typing speed (it matters)
  • Interpersonal skills, including the powers to swiftly build rapport with both current and potential customers
  • Are a great team player, keen on working in an expanding, motivated, distributed support team
  • Enjoy collaborating with others and don’t back down from a challenge
  • Love people and love yourself!

We like all staff to be working 40 hours a week, but if you did want to work more hours, that’s also cool with us.

JOB BENEFITS

  • Offer very attractive working conditions for the right candidate
  • 28 days paid leave per annum (up to 35 days)
  • Opportunities for paid travel to attend WordCamps and other industry conferences
  • Long service leave (3 months off paid) after you’ve been with us for a while
  • Up to 2 months salary bonus based on company growth targets
  • Technology budgets every three years, the longer you serve, the higher the budget
  • General expenses budget yearly, the longer you work, the more you get

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