Billing & Administrative Specialist at Ellie Mental Health

Location: Remote, US
Salary: $45,000 Annually
Benefits: 401k Matching/Retirement Savings, Health Insurance... 
| Full-time
Ellie Mental Health

Billing & Administrative Specialist

FULL TIME • FULLY REMOTE – US

Benefits:

  • 401(k)
  • Competitive salary
  • Health insurance
  • Home office stipend
  • Paid time off

Billing & Administrative Specialist

We are seeking an experienced Billing and Administrative Specialist to oversee the financial and administrative operations of our mental health clinic. The ideal candidate will have a strong background in medical billing and coding, along with excellent organizational and communication skills to effectively manage client interactions and administration.

Responsibilities:

  • Manage all aspects of billing and collections for services provided, including insurance claims processing, payment posting, and follow-up on outstanding accounts.
  • Ensure accurate coding of services rendered and adherence to billing regulations and guidelines.
  • Handle inquiries and resolve issues related to billing, insurance coverage, and payments from clients and insurance companies.
  • Maintain up-to-date knowledge of insurance policies, billing procedures, and coding updates to optimize reimbursement and minimize billing errors.
  • Oversee the day-to-day administrative operations of the clinic, including scheduling appointments and managing client records
  • Coordinate with clinicians and clinical director to streamline workflow processes and ensure efficient delivery of services.
  • Collaborate with external vendors, such as billing software providers and insurance companies, to resolve technical issues and improve billing efficiency.
  • Assist with preparing financial reports and analyses to monitor clinic revenue, expenses, and performance metrics.
  • Assist with other administrative tasks and projects as needed to support the overall functioning of the clinic.

Qualifications:

  • Minimum of 2-3 years of experience in medical billing and coding, preferably in a mental health setting.
  • Proficiency in medical billing software and electronic health record (EHR) systems. Experience with Valant EHR a plus.
  • Strong understanding of insurance claims processing, billing regulations, and coding standards (e.g., CPT, ICD-10).
  • Excellent attention to detail and accuracy in data entry and record-keeping.
  • Effective communication skills, both written and verbal, with the ability to interact professionally with clients, staff, and external stakeholders.
  • Some understanding of client scheduling in a clinical setting.
  • Proficient in the use of typical office technology (computers, e-mail, etc.). Experience with Microsoft 365 a plus.
  • Proven ability to multitask, prioritize tasks, and meet deadlines.
  • Strong leadership and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Commitment to providing exceptional customer service and promoting a positive clinic environment.
  • Desire to work in a collaborative atmosphere that embodies Ellie’s values (creativity, authenticity, humor, compassion, acceptance, determination);

What we have to offer:

  • Competitive salary, excellent benefits and paid time-off
  • Flexible scheduling

What else you should know:

  • Ellie Mental Health is a highly successful multi-clinic mental health organization originally based in Minnesota; however, Ellie in Boise is locally owned and operated. The owner and Director are lifelong Idahoans committed to expanding mental health services in our community. Our vision is to operate a small but mighty clinic with a dedicated team of kickass therapists and staff who support one another in providing excellent services to our clients and the larger community.

This is a remote position.

Compensation: $45,000.00 – $48,000.00 per year

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