Technical Quality Specialist

Title: Technical Quality Specialist

Remote Status: Hybrid

Job Description:

Technical Quality Specialist

C² Technologies seeks a Technical Quality Specialist to ensure that products meet usability standards and Section 508/accessibility requirements. This role will work closely with development teams to conduct testing, identify accessibility issues, and help resolve them to meet government compliance standards. This is an onsite or Hybrid position.

Summary:
The Technical Quality Specialist will focus on ensuring that products are accessible and function correctly across delivery platforms. This position will perform testing for compliance with Section 508 guidelines and report issues to appropriate technical staff.

Responsibilities:

• Perform accessibility and functionality testing for web-based training products.

• Work with design teams to ensure compliance with Section 508 accessibility standards.

• Assist with testing/verification of user tickets and coordinate with technical staff to resolve issues.

• Maintain a record of product versions and manage change requests.

Required Education, Experience, and Skills:

• Minimum 2 years related experience in accessibility testing.

• Demonstrated expertise with Section 508 accessibility guidelines and JAWS testing tools.

• Experience testing training products on various online platforms, including LMS.

• Ability to multitask in a fast-paced environment and meet deadlines.

Preferred Education, Experience, and Skills:

• DHS Trusted Tester certification.

• Familiarity with UI/UX principles and web development policies.

• Experience working with cross-functional production teams.

Tools & Software:

• JAWS and accessibility testing tools.

• Learning management systems (LMS) and web development tools.

Knowledge & Skills:

• Knowledge of accessibility standards and their application to web-based training.

• Ability to collaborate with cross-functional teams and ensure high-quality testing.

• Strong interpersonal and communication skills.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Base Salary Range: $50,000 – $100,000 / year. Our salary ranges are determined by role, level, and structural alignment. Individual pay is influenced by several factors, including the candidate's work location, relevant experience, skillset, and contract constraints. 

Benefits:  At C2 Technologies, we support our team with a comprehensive benefits package designed to enhance your overall well-being. We offer comprehensive medical, dental, and vision insurance options; 401(k) retirement plan with company match and Paid Annual Leave (PAL), 11 paid federal holidays and other paid leave programs. We also offer employer paid life insurance, supplemental insurances for accident, critical illness and hospital care,  short-term/long-term disability coverage, and an Employee Assistance Program (EAP).

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis. 

 C² Technologies, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, marital status, national origin, age, veteran status, disability, or any other class. U.S. Citizenship is required for most positions. EOE/M/F/Disabled/Veteran.  

Pay Range: $50,000 - $100,000 per year