Manager, Donor Communications

Manager, Donor Communications

• United States - Remote (within location)
• Full-Time
• $60k - $75k / year

osition Overview

Repair the World is growing, and we need a strong writer and strategic implementer to help fuel our fundraising efforts. We are seeking a Manager, Donor Communications to lead our annual fundraising campaigns, tell the stories that connect donors to the Jewish service movement, and equip our frontline fundraisers with the research and materials they need to build relationships with stakeholders and supporters of the Jewish service movement.

This role is the development team's primary content creator, campaign manager, and researcher. The Manager will lead Repair's two major annual fundraising campaigns and drive grassroots donor engagement year-round. They will write and produce our national donor newsletter, create the stories and collateral that show supporters what their giving makes possible, conduct prospect research and draft briefing materials that prepare fundraisers for donor meetings.

The ideal candidate is a skilled writer who is just as comfortable drafting a blog post as they are building a segmented email campaign or putting together a concise donor briefing. They are organized enough to manage multiple campaign timelines, curious enough to dig into prospect research, and creative enough to find new ways to bring donors closer to our work.

As part of a national development team, the Manager will be supported by colleagues in major gifts, institutional giving, development operations, and regional fundraising. They will collaborate regularly with the broader seven-person development team, as well as the marketing and programs teams.

This full-time, exempt position reports to the Director of Institutional Giving. This is a remote position with preference for candidates located in or proximal to a Repair the World community (Atlanta, Bay Area, Boston, Chicago, Detroit, Los Angeles, Miami, New York, Orange County).

Position Responsibilities

Fundraising Campaigns (30%)

• Lead project management and execution of Repair's two major annual fundraising campaigns, including strategy, content, channel mix, timeline, and cross-functional coordination
• Plan and execute grassroots fundraising efforts between major campaigns, including giving days, thematic moments, matching gift opportunities, and smaller engagement pushes
• Develop and test campaign strategies to grow Repair's base of grassroots and mid-level donors
• Track campaign performance metrics and recommend optimizations based on results

Donor Communications & Stewardship (25%)

• Own the annual donor communications calendar across all giving levels, with emphasis on grassroots and mid-level donors
• Write and produce Repair's national donor newsletter and regular community updates
• Develop and execute stewardship and solicitation communications across email, direct mail, and SMS, with segmented approaches for different donor cohorts (new, lapsed, recurring, upgrading)
• Support communications for the Solel Collective in partnership with the Major Gifts Director and frontline fundraisers, including stewardship touchpoints, event communications, and exclusive content
• Create and maintain donor communication toolkits for use by frontline fundraisers and regional staff
• Identify and recommend new channels, formats, or approaches to deepen donor engagement

Storytelling & Content Creation (20%)

• Write donor-facing content, including blog posts, stories from the field, impact snapshots, and other materials that can be promoted to donors and supporters
• Partner with the programs team to source and develop compelling participant, partner, and community stories
• Create collateral pieces (one-pagers, impact reports, case statements) that support fundraising across the organization
• Generate and maintain a pipeline of stories, data points, and visual assets that support cultivation and solicitation strategies
• Serve as a content resource and thought partner to development team members

Prospect Research & Donor Intelligence (15%)

• Conduct prospect research to support frontline fundraisers, including individual, foundation, and corporate prospects
• Prepare donor briefing documents and meeting preparation materials for cultivation and solicitation meetings as needed
• Maintain organized research files and ensure key findings are reflected in Salesforce records

Cross-Team Collaboration (10%)

• Coordinate with marketing/communications, programs, and digital teams on campaign execution and content needs
• Support development leadership in testing engagement strategies such as peer-to-peer campaigns and donor event content

Position Requirements and Skills

We know that you may not have all the skills listed. We encourage you to apply even if you only check some of the boxes.

• 3+ years of professional writing experience in fundraising, nonprofit communications, public relations, or a related field
• Excellent written communication skills, with the ability to translate program outcomes and participant stories into clear, persuasive donor-facing content across multiple formats
• Experience planning and executing multi-channel campaigns, including email, direct mail, and/or SMS
• Comfort working with data to track campaign performance, interpret results, and recommend improvements
• Experience with or willingness to learn prospect research tools and techniques (such as DonorSearch, Foundation Directory Online, or similar)
• Strong project management and organizational skills, with the ability to balance multiple concurrent timelines and competing priorities
• Experience with Salesforce or an equivalent CRM, preferred
• Experience with Monday.com, or an equivalent project management tool, preferred
• Passion for Repair the World’s mission and organizational values that guide our work with the frame of repairing the world, tikkun olam

Core Competencies

• Compelling Writing and Storytelling: Demonstrated ability to craft clear, compelling, mission-driven donor content that translates programs and impact into persuasive materials across multiple formats.
• Donor Communications & Segmentation: Ability to execute multi-level donor communications across a range of giving audiences, tailoring messaging by segment, giving history and relationship stage to strengthen donor relationships and inspire continued giving.
• Project Management & Attention to Detail: Proven ability to manage complex fundraising campaigns from strategy through execution, balancing competing timelines, cross-functional coordination, and multiple concurrent priorities with strong attention to detail.
• Content Development: Ability to generate and sustain a pipeline of compelling stories, data points, and collateral materials, bringing creativity and initiative to identifying new formats and approaches that deepen donor engagement.
• Service Mindset: Commitment to serving others, grounded in a belief that we can make a difference in making the world better by serving alongside our neighbors to meet community needs.

Compensation

Compensation at Repair the World is determined based on the salary band for the role and adjusted based on the cost of living where the final candidate resides. For candidates with 3+ years of grant writing and/or donor communications experience, starting compensation for this role ranges from $60,000 - $75,000 depending on the candidate’s location. If you have additional experience, let’s talk.

Benefits package includes paid time off for service in addition to vacation, sick time, personal days and holidays. Employer covers 100% of full-time employee’s health premiums (medical/dental/vision) for most plans and 50% for dependents. Additional benefits include retirement matching, professional development funds, employer-paid short and long term disability coverage plus access to the Jewish Learning Collaborative and our Economic Access Fund. In addition, employees that have been with Repair for at least six months are eligible for 16 weeks of paid parental leave (pro-rated for employees with Repair less than 6 months).

This position is included in Repair’s staff union-represented collective bargaining unit and specific terms and conditions of employment are subject to the collective bargaining agreement between Repair the World and the Repair the World Workers’ union.

Application Process

• Submit your application here including your resume and a thoughtful and concise cover letter responding to the prompt: What is a story you've told on behalf of an organization that moved people to give, act, or engage? What made it work?

• First round screening with a member of Repair's People & Culture team
• Applicants who move forward will be asked to complete and submit a written assignment.
• Second round interview with the Director, Institutional Giving and the Senior Director, Development
• Finalists will interview in-person with members of Repair's leadership team.
• Two professional references will be requested before the final round.