Licensed Counselor - Employee Assistance Program

Title: Licensed Counselor (Employee Assistance Program) - Remote

Location: United States

Work type: Full Time Regular
Location: Remote
Categories: Administrative/Support

Job Description:

As an EAP Counselor, you'll work a consistent 8:30 a.m.-5:00 p.m. Monday-Friday local schedule in a structured, call-queue environment within our Workplace Solutions division, which supports employees through employer-sponsored benefits. You'll receive incoming calls from HR partners, employees, spouses, and dependents, providing in-the-moment intake, assessment, and brief, solution-focused counseling. You'll connect individuals with appropriate resources and refer them to local providers for ongoing care, with clients responsible for scheduling follow-up appointments. Calls vary in length depending on need, allowing you to focus on immediate support and guidance-without long-term case management or ongoing follow-up-so you can make a meaningful impact in the moment, every day.

WHAT WE CAN OFFER YOU:

• Estimated Salary: $65,000 - $77,000 plus annual bonus opportunity. • 401(k) plan with a 2% company contribution and 6% company match. • Work-life balance with vacation, personal time, and paid holidays. • See our benefits and perks page for details.

Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOULL DO:

• Support and Empower: You will work a set schedule of 8:30- 5:00 your local time, answering incoming calls in a supportive and empathetic manner, guiding employees and their families through personal and work-related challenges. Your role is crucial in promoting overall well-being and enhancing job performance.

• Action Planning: Collaborate with individuals to create actionable plans, addressing short-term problems effectively. Your ability to navigate difficult situations and offer guidance will be pivotal in helping our clients overcome challenges.

• Resourceful Connections: Identify external professionals and resources, facilitating seamless referrals for those seeking specialized or long-term assistance. Your role extends to providing resource referrals, connecting individuals with community organizations, and enhancing their overall support network.

• Provider Network Development: Play a pivotal role in expanding and diversifying our service offerings by identifying and contracting with potential providers. Your proficiency in utilizing online directories and resources ensures a comprehensive range of services for our employees and their families.

WHAT YOU'LL BRING:

• Three or more years of experience in behavioral health required. • Master's degree in counseling, Mental Health, Social Work, Chemical Dependency, or related field. • Clinical licensure and completion of clinical supervision required. • Valid, unrestricted clinical mental health license (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, or Clinical Psychologist) in the state where the candidate will work and primarily reside. • Valid licenses include the following: • Licensed Professional Counselor (LPC) • Licensed Clinical Social Worker (LCSW) • Licensed Mental Health Counselor (LMHC) • Licensed Clinical Mental Health Counselor (LCMHC) • Licensed Independent Clinical Social Worker (LICSW) • Licensed Independent Social Worker (LISW) • Experience and knowledge in assessment, counseling, chemical dependency, wellness, workshop design/training, and consulting. • Promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do. • Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

PREPREFERRED:

• Certified Employee Assistance Professional (CEAP) eligible • Bilingual in Spanish preferred

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!