Instructional Writer

Instructional Writer

Location:

• San Bruno, California
• Hoboken, New Jersey
• Bentonville, Arkansas

Work Arrangement: Hybrid
Salary: $55–$58 per hour

W2, Benefits and 401k matching

Our retail client’s Seller Education team is seeking a skilled Instructional Copywriter to join their dynamic, startup culture with the backing of a Fortune #1 company. In this role, you will not only edit and produce written scripts & assets for our Seller Academy video series but will also be responsible for designing and developing comprehensive learning materials, conducting needs analysis, and maintaining our learning management system.

Your role will be crucial in ensuring our content is accurate, engaging, and informative. The ideal candidate will have a high attention to detail, excellent writing and editing skills, and experience in instructional design and eLearning.

You’ll sweep us off your feet if…

• You’re an eLearning expert, a creative at heart, and a seasoned learning designer.
• You’re well-versed in writing for different content types like video, email and courses.
• You excel in conducting learning needs analysis and designing curricula.
• You can create multimedia materials such as videos, animations, and VLEs.
• You’re adept at analyzing user feedback for course improvement.
• You have experience working in and reporting on learning management systems.
• You can work autonomously & self-manage, while also collaborating closely with cross-functional stakeholders.
• You’re process-driven with the ability to meet deadlines in a fast-paced environment.
• You can capture screenshots and visual references to inform our video production.
• You strive for clarity in communication and are comfortable giving and receiving candid feedback during the review process.
• You’re comfortable navigating ambiguity, working autonomously, and quickly pivoting direction based on changing business needs.

Minimum Qualifications:

• 4+ years of experience in a Learning Design, eLearning, or educational content writing role.
• 4+ years of general copywriting experience.
• Experience in tech, eCommerce, or SaaS industries.
• A robust portfolio showcasing educational writing for external audiences or course design.
• Expert-level skills in Microsoft Office tools (Word, PowerPoint, Excel).
• Experience working with project management software (Asana).
• A robust portfolio showcasing educational writing for external audiences or course design, which should include:

  • Examples of various project types: eLearning modules, video scripts, written training materials, job aids, or storyboards.

  • Demonstration of the design process: Briefly explain the problem you were solving, the target audience, the instructional design model used, and the tools leveraged for development (e.g., Articulate Storyline, Vyond, etc.).

  • Writing samples that clearly demonstrate the ability to translate complex topics into clear, succinct, and engaging content for external/adult learners.

Preferred Qualifications:

• Experience writing help documentation, video scripts, and designing learning materials.
• Knowledge and hands-on experience with learning management systems.
• Exceptional grammar, writing, and editing skills.
• Excellent communication skills – both verbal and written.
• Ability to write clearly and succinctly for multiple audiences using formal and informal tones.
• Experience working collaboratively with project stakeholders and designers.
• Self-starter with a passion for processes and technical tools.
• Experience with CMS (Contentstack, Salesforce) is preferred.
• Familiarity with the agile instructional design processes.
• Experience creating videos and presentations with Vyond or other AI-driven video production platforms.
• Experience in curating, developing, and managing online courses.

The target hiring compensation range for this role is $55.00/hr to $58.00/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.