ICA Team Manager

Title: ICA Team Manager

Job Description:

Location: Remote. Hybrid

Appleton, WI 54911, USA

Wausau, WI 54401, USA

Eau Claire, WI 54701, USA

Madison, WI 53704, USA

Baraboo, WI 53913, USA

Janesville, WI 53545, USA

La Crosse, WI 54601, USA

Green Bay, WI 54303, USA

West Allis, WI 53214, USA

Work Type:Remote,  Hybrid,  Full Time

Job D: ICATE009561

| Flexible Schedule

Organization: Connections - An IRIS Consultant Agency by Lutheran Social Services of WI & Upper MI

Choose to be part of a team grounded in the virtues of being:

At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision.

As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference.

What You'll Do

• Lead and mentor ICA Teams to deliver exceptional service.
• Ensure compliance with state ICA contract requirements.
• Build community connections and foster cultural competence.
• Oversee hiring, training, and development of team members.
• Manage budgets and maintain fiscal integrity.
• Support outreach strategies and ICA service enhancements.

Perks & Benefits

• Flexible Schedule & Remote Work

• Robust Benefits Package:

• Medical/Dental/Vision

• 403B Retirement Plan

• Life Insurance & Disability Coverage

• Mileage Reimbursement

• Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays

• Employee Assistance Program

• Technology Provided: Laptop, Cell Phone, Printer, Office Supplies

Qualifications

• Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred).
• 3+ years experience working with similar populations; supervisory experience strongly preferred.
• Valid Driver's License and satisfactory driving record.
• Ability to pass a Caregiver Background Check.
• Strong communication and leadership skills.
• Proficiency with Microsoft Suite and ability to learn internal systems.

Physical Demands & Work Environment

• Regularly required to talk or hear; frequently stand, walk, and sit.
• Occasionally lift/move up to 10 pounds.
• Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment.
• Keyboarding required for this position.
• Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel.
• Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes.
• Noise level is usually moderate.

Travel

• Ability to travel on day trips up to 50%; occasional overnight travel may be required.