Human Relations Representative 1

Human Relations Representative 1

Location: Harrisburg United States

Salary

$53,008.00 - $80,646.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-58542-49810

Department

Human Relations Commission

Division

EX PHRC Reg II Hbg

Job Description:

THE POSITION

Are you interested in investigating discrimination allegations and upholding fair treatment? Do you share our vision that all people in the great state of Pennsylvania will live, work, and learn in an environment free from unlawful discrimination and all forms of marginalization? If so, we welcome you as a potential member of our team to help address discrimination and protect the citizens of Pennsylvania by ensuring their equal civil rights under the law. Join an agency where your work matters and your potential can thrive.
 

DESCRIPTION OF WORK

This position focuses on enforcing the Pennsylvania Human Relations Act by investigating and resolving discrimination complaints in employment and public accommodations. As a Human Relations Representative 1, you will perform the following duties:

• Case Investigation: Conduct thorough inquiries into discrimination complaints and gather accurate information
• Legal Knowledge: Maintain working understanding of relevant state and federal anti-discrimination laws
• Conference Preparation: Schedule and lead Fact Finding Conferences to review issues and explore resolution
• Interviewing Parties: Speak with complainants, respondents, and witnesses to secure testimony and clarify details
• Record Management: Document all case events in the Case Management System with accuracy and timeliness
• Settlement Facilitation: Communicate proposals and help parties work toward fair and voluntary agreements

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time up to three days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable. 
• The Commonwealth of Pennsylvania provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or 
• One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or 
• An equivalent combination of training and experience that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field.

Other Requirements:

• You must meet the PA residency requirement.

Legal Requirements: 

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. 
• You must pass a background investigation.

Veterans: 

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

Telecommunications Relay Service (TRS): 

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.