Direct Support Professional

Title: Direct Support Professional

(DSP): West Lake | Full-Time & Part-Time All Shifts | Lowell, MI

Location: Lowell, Michigan, 49331, United States

Department: Direct Care

Job Description:

Make a real impact—help someone build independence while building a career, you’re proud of.

The Direct Support Professional is a valued member of the Hope Network team, providing compassionate, person-centered support and supervision to individuals receiving services in our residential and rehabilitation programs. DSPs help people develop daily living skills, achieve personal goals, maintain health and safety, and participate fully in their communities while promoting dignity, independence, and choice.

What You’ll Do

• Support people with personal care, daily routines, and healthy living
• Help individuals learn new skills and become more independent
• Provide medication support and assist with health-related needs
• Take part in community outings, appointments, recreational activities, and transportation
• Create a safe, positive, and supportive environment
• Build meaningful relationships while treating everyone with dignity and respect
• Keep simple, accurate documentation of services provided
• Work as part of a team to help individuals achieve their goals

What We’re Looking For

• A caring and dependable person who enjoys helping others
• Strong communication and teamwork skills
• Patience, flexibility, and a positive attitude
• Someone who can stay calm and supportive during challenging situations
• A commitment to treating every person with respect and compassion

What You Bring

Preferred:

• High school diploma or equivalent
• Experience working with people with disabilities, mental health needs, or caregiving experience

Required:

• Valid driver's license
• Ability to obtain CPR/First Aid certification
• Basic computer skills
• Ability to lift up to 50 pounds and assist individuals as needed
• Ability to work scheduled shifts, including weekends
• Ability to pass required background checks

Schedule Options Available:

• 1st Shift: 6:00 AM – 2:00 PM (Full-Time & Part-Time)
  • 2nd Shift: 2:00 PM – 10:00 PM (Full-Time & Part-Time)
  • 3rd Shift: 10:00 PM – 6:00 AM (Full-Time & Part-Time)
  • Every-Other-Weekend Only Options
  Training and Onboarding:

Your first week will include a full week of New Hire Orientation, held Monday–Friday during standard business hours

Additional required trainings must be completed within your first 90 days

Some trainings may be scheduled outside of your regular shift hours

Top Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance
• Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.