Web - Content Development, Marketing and Sales - Technical Writer II

Title: Web/Content Development, Marketing and Sales - Technical Writer 2

Location: United States

Job Description:

Job#: 3032735

Start Date: 5/11/2026

End Date: 6/30/2026

Pay Rate / Range: $32-$34

Candidate Location Requirements:

100% Remote

Top 3 Must-Have Hard Skills

• Technical Documentation Editing and Review (3+ years)
• Enterprise Product Documentation Publishing (3+ years)
• Administrative and End‑User Support Content Management (2+ years)

Candidate Requirements

Best vs. Average: The ideal resume would contain experience with Copilot tools and strong understanding of how Copilot powered products work and how to use it for more effective and efficient documentation creation.

Ideal Background of Candidates

Technical writer or content editor with experience supporting enterprise SaaS documentation across administrator and end‑user documentation channels. Ideal candidates have prior experience managing technical content lifecycle activities such as documentation review, publishing updates, editing drafts for consistency, and aligning documentation language to Microsoft Learn content standards.

Typical Day in the Role

Serves as the primary point of contact for product and technical documentation across Learn (admin) and Support (user) channels for People Skills, Workforce Insights Agent, and related Viva features. Responsibilities include editing and publishing documentation updates, managing page structure, updating screenshots, drafting video scripts, completing required documentation accuracy and freshness reviews, coordinating cross‑linking with related teams, and uploading updated assets to the download center.

• Purpose of the Team: This is the People Skills Team. The purpose is to infer employees' skills based on their Microsoft activity and help individuals build and maintain their skills profiles. This supports improved talent visibility and enables more effective organizational workforce planning. The team is part of a broader portfolio that contributes to Copilot experiences and related tools focused on surfacing employee capabilities.
• Key projects: This role will contribute to maintaining and curating public facing documentation across the team's portfolio of Copilot-powered products, including tools that support skills insights, workforce visibility, and learning experiences.

Job Description: Content Readiness ; Technical Writer; Content Editor

The Content Readiness Vendor will serve as the primary point of contact for product and technical documentation across Learn (admin) and Support (user) channels. This role is responsible for editing, reviewing, scheduling, and publishing documentation updates, ensuring consistency and accuracy across all pages. Key duties include managing page structure, sourcing and updating screenshots, drafting video scripts, and overseeing uploads to the download center. The vendor will coordinate cross-linking with related teams, conduct regular accuracy and freshness reviews, and partner with the Product Manager on strategy and priorities. Additional responsibilities include drafting MC posts, supporting tech community blog content, and proactively identifying opportunities to optimize site documentation.

Responsibilities

Primary POC for all documentation on Learn (admin) and Support (users)

Edit and review documentation drafts

Review, schedule, approve, and publish all updates

Manage page structure and organization

Ensure consistency across pages

Source and update screenshots

Draft video scripts where needed to support documentation

Manage uploading docs to download center

Identify correct cross-links to primary source; coordinate with related team

Complete required accuracy and freshness reviews for all published documentation

Partner with PM on strategy, clarity, priorities, etc. PM to also provide first draft of net new documentation.

Proactively site optimization; identify opportunities for improvement to documentation

Draft and review MC posts

• Align language and writing style with Microsoft's guidance on MS Learn content, before publishing
• Upload decks, include links to documentation, recent blogs, and videos on the M365 Adoption page
• (stretch) Assist with copy editing and writing talk tracks for product decks, deployment guides, and communication templates
• (Stretch) Draft posts for tech community blog

Product Scope

Workforce Insights Agent

People Skills

Tasks

Feature Access Management (new onboarding features)

Viva Admin (maintenance)

Hard Skills Assessments

• Expected Dates that Hard Skills Assessments will be scheduled: asap
• Hard Skills Assessment Process: The assessment process will include one round with the sponsor (30 minutes). Potential second round with an FTE.
• Required Candidate Preparation: NA

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Employee Type: Contract

Remote: Yes

Location:  US

Job Type:

Pay Range: $32 - $34 per hour