UX Researcher

Title: Opening for UX Researcher - Remote

Location: Remote

Duration: 06-month contract with possible extension

Pay Range: $80 - $85/hour on w2

Summary:

We are building a new AI-powered assistant for advertisers. To move faster on which product bets are worth building, the UX Research team is standing up an always-on Custom Research Panel of opted-in advertisers we can engage on demand. We are hiring a Panel Research Contractor to own the execution arc for tactical qualitative studies running on that panel - from research-question scoping through readout - so the panel produces the signal it was built to produce.

Core responsibilities

● Scope research questions from product-team asks and UXR priorities; match each RQ to the right panel study format. Partner with area UX Researchers to ensure panel studies complement (not duplicate) area-owned research.

● Draft discussion guides, screeners, and task protocols for sprint-end qualitative, concept testing, bespoke, and weekly engagement studies. Route drafts through UXR review before fielding.

● Moderate live sessions (remote) and design/moderate async studies (AI moderator, dscout, etc.)

● Code data, draft findings, and produce sprint-end and concept-test readouts. Contribute to cross-Area synthesis via the shared insights substrate.

Required experience

● 3+ years of qualitative research execution (in-depth interviews, diary studies, concept testing, usability)

● Moderation fluency

● Comfort operating in a fast-moving product environment and how to engage with cross-functional partners (Product Manager, Product Designer, Engineer, etc.)

● SMB or B2B research background is a plus

● AI-native execution (or willingness to learn) - expected to use AI tools to accelerate study design, analysis, and readout drafting

Key Projects/Day-to-Day

Responsibilities:

Day-to-day work is anchored to the Custom Research Panel - an always-on pool of opted-in advertisers we engage on demand for tactical research.

● Scope research questions from product-team asks and UXR priorities; pair each RQ to the right panel study format.

● Draft discussion guides, screeners, and task protocols; route through UXR review.

● Moderate live and async sessions (in-depth interviews, diary studies, concept tests, usability, microsurveys).

● Code data, draft findings, produce sprint-end and concept-test readouts.

● Contribute to cross-Area synthesis via the shared insights substrate and the panel stu

Must-Have HARD Skills

1 Qualitative research execution - in-depth interviews, diary studies, concept testing, usability

2 Remote moderation fluency

3 Analysis, synthesis, and readout writing for Product, Design, and Engineering stakeholders

Nice-to-have Skills

1 B2B or SMB research background

2 Familiarity with AI-native research tools (AI moderators, synthetic personas, dscout, etc.)

3 Panel or research community experience

Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.