User Services Specialist

Title: User Services Specialist (Part-Time Hourly)

Location: Ogden United States

Job type: Onsite
Time Type: part Time
Job id: H01983P

Job Description:

Hourly Pay Rate$17.00

The User Services Specialist will provide high quality customer service to the campus community by encouraging, facilitating, and monitoring the circulation and usage of the Library's collections and spaces.

Oversees the building security and safety issues and manages building facility issues during acting supervisor shifts.

Provides patron assistance at the service desk.

Supervises student assistants and assists with student training development.

Assist with shared department service responsibilities, stacks projects, and inventory processes.

Required Qualifications

Associates degree or equivalent

One (1) year related work experience

Excellent verbal and written communication skills.

High level of proficiency using computer systems and standard office software tools

(email, Word, Excel, etc.).

Demonstrated high-quality customer service experience.

A valid Utah driver's license is a condition of employment.

Preferred Qualifications

Experience supervising others.

Experience working at a library or at a higher education institution.

Background Check? No

Posting Detail Information

If you are passionate about what you could offer and accomplish here at WSU, we would love to hear from you.

ADA Essential Job Function

ADA Essential Job Function

Physical Activity of this position Extending hand(s) and arm(s) in any direction., Moving about to accomplish tasks, particularly for long distances or moving from one work site to another., Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. , Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. , Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. , Operate, activate, use, prepare, inspect, place, detect, or position. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance., Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Physical Requirements of this position Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Visual Acuity Requirements including color, depth perception and field of vision. Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading., Required to have visual acuity to operate motor vehicles and/or heavy equipment. , Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services,) or to make general observations of facilities or structures (i.e., security guard, inspection). The conditions the worker will be subject to in this position. The worker is subject to outside environmental changes. No effective protection from the weather.