Tutoring Scheduler

Tutoring Scheduler (Contractor)

locations

Remote - United States

time type

Part time

job requisition id

Req_12411

Job Description: 

The Amplify Tutoring team is seeking a detail‑oriented and highly organized Tutoring Scheduler to support essential operational functions across our tutoring services. In this role, you will play a key part in building and maintaining efficient, accurate schedules by aligning tutor availability with school partner needs. You will support program setup, coordinate internal launch activities related to scheduling, and leverage our Salesforce Platform to ensure high‑quality scheduling operations.

The Tutoring Scheduler will support critical components of full‑service tutoring program implementation, including maintaining tutor schedules, resolving open scheduling cases, managing scheduling data, supporting regrouping needs, developing scheduling resources for tutors, and providing timely responses to scheduling inquiries.

This position reports to the Manager, Tutoring Talent and collaborates closely with the Talent team, regional leaders, program managers, and cross‑functional partners across Amplify to ensure smooth, high‑quality execution of tutoring programs.

***While this position is virtual and open to candidates nationwide, work hours must fall within Eastern Time, between 8:00 a.m.–4:00 p.m. EST, with a consistent schedule of either 8:00 a.m.–12:00 p.m. or 12:00 p.m.–4:00 p.m. This is a temporary position, currently scheduled through mid-March with possible seasonal extensions. Weekly schedule will range from 0-15 hours, depending on business needs.

ALL CANDIDATES MUST RESIDE IN THE UNITED STATES AND MEET U.S. 

EMPLOYMENT ELIGIBILITY REQUIREMENTS.

Essential Responsibilities:

• Support tutor scheduling by partnering with the Tutoring Talent Department to execute a scheduling strategy that meets business needs and ensures on‑time program launches, including scheduling, tutor outreach, and documentation.

• Provide scheduling support across Tutoring Operations, Program Managers, Tutor Coaches, and other internal teams to ensure all tutoring sessions are fully prepared for launch and teams receive the backend support required to meet planned timelines.

• Track and clearly communicate the status of program setup, including issues, risks, and key decisions related to tutor scheduling, to the Manager, Tutoring Talent. 

• Understand launch timelines and deliver scheduling‑related tasks and projects aligned with both customer requirements and internal team expectations.

• Stay current with platform updates and rapidly build proficiency in new scheduling tools, Salesforce features, and system changes as needed.

• Coordinate with the Manager, Tutoring Talent to verify school schedules, monitor tutor scheduling readiness, and ensure all programs are fully staffed ahead of launch dates.

• Complete additional duties as assigned.

Minimum Qualifications: 

• 1+ years of experience maintaining operational processes to support the delivery of services.

• Demonstrated experience managing robust data sets and project information involving multiple stakeholders.

• Proficiency in Google Suite and Microsoft Office, especially Excel and Google Sheets.

• Proficiency in Salesforce.

• Strong verbal and written communication skills.

• Strong problem solving skills.

• Comfortable learning new tools and platforms.

Preferred Qualifications: 

• Experience using mCLASS products.  

• Background in education or in edtech. 

• Experience working in K-12 education is a plus.

• Experience using Slack for remote communication across colleagues and teams.

• Strong teamwork and interpersonal skills.

• Experience excelling in a fast-paced, entrepreneurial service and support culture

Compensation:
The hourly rate range for this role is $22-$25. 

Additional Information:

Weekly schedule will range from 0-15 hours, depending on business needs. Length of project expected to be 8 weeks with the potential to return for subsequent seasons throughout the year as needs arise.