Technical Implementation Engineer

Technical Implementation Engineer

Location: US Remote

Full time

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

The Technical Implementation Engineer is responsible for assisting in the configuration and integration of third party software applications within Alkami Digital Banking Solutions. The candidate will work closely with senior engineers and clients to ensure smooth implementation while troubleshooting reported issues. Develop strong working relationships with cross functional teams to help deliver Alkami product offerings.

Essential Duties & Responsibilities

• Hands on implementation and configuration of Alkami Banking Products 

• Assist with client testing initiatives

• Manage specific client configurations

• Raise bugs or enhancement requests that are identified during implementation

• Assist the Client Services teams with more complex or escalated issues

• Collaborate with internal teams to provide technical background on configuration and requirements

• Participate in client and vendor meetings to understand business requirements

• Train end-users and ensure smooth transition to Alkami Banking Products

Recommended Experience & Education

Minimum Years of Experience

Typically requires a minimum of 2+ years of related experience 

Education Level

Relevant experience or equivalent education background

Knowledge, Skills, & Qualifications

Required

• 2+ years of software development or scripting experience (i.e. C#, Java, Python, JavaScript)

• 2+ years relational database experience (i.e. Postgres, MSSQL, Oracle, MySQL)

• Strong sense of urgency and ownership to drive technical challenges to completion

• Good written and verbal communication skills

Preferred

• Desire to continually learn and keep up-to-date with technologies

• Comfortable suggesting and executing on ways to enhance efficiency and productivity 

• Experience working with financial or healthcare software products

• Experience or working knowledge of application and/or environment problem solving

The salary range for this position is: $80,000 - $100,000

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.