Strategic Mental Health Specialist

Strategic Mental Health Specialist – Workers Compensation

Location: Sydney, New South Wales, Australia; Charlestown, New South Wales, Australia
Work Arrangement: Hybrid
Employment Type: Temporary — posting description also refers to the position as permanent, creating an inconsistency

Job Description:

STRATEGIC MENTAL HEALTH SPECIALIST - WORKERS COMPENSATION - SYDNEY or CHARLESTOWN

At Allianz, we're proud to be named one of the Best Workplaces in Australia 2026 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let's care for tomorrow, so we can create a better future together, for everyone.

We have an exciting opportunity to join our Government Services Business as a Strategic Mental Health Specialist. This is a secondment for up to 12 months based in Sydney or Charlestown available.

About the role

• Develop and drive best-practice mental health claims strategies, including the design, monitoring, and progression of psychosocial claim initiatives across the business.
• Conduct strategic analysis of claim portfolios and cohorts to identify opportunities and build implementation plans that improve claims performance outcomes.
• Coach and upskill Return to Work Specialists and claims teams on early psychological claim review, secondary psychological components in physical claims, specialised treatment advice, treater liaison, and managing customer vulnerability escalations.
• Develop and deliver mental health training and resources for internal teams and employer clients, promote mentally healthy workplaces, and escalate injury prevention opportunities to the relevant manager.
• Partner with internal SMEs, external experts, and prospective clients to implement the mental health strategy, contribute to tenders, and represent Allianz''s psychological injury management expertise at conferences and industry events.

About you

• Allied Health degree (preferably in a mental health discipline) with hands-on experience in injury management, occupational rehabilitation, claims management, and/or return to work.
• Proven ability to lead, coach, and empower individuals and teams to reach their potential, while making sound independent and collaborative decisions with accountability.
• Strong communicator who delivers engaging presentations and works effectively with diverse teams and stakeholders to drive positive customer experiences and business value.
• Ability to identify adverse trends and improvement areas, develop remediation plans, and manage competing priorities and resources effectively.
• Demonstrated capability with systems, software, databases, reporting tools, and communication platforms relevant to the role.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let's care for tomorrow. www.allianz.com.au/careers

Important Notice:

Allianz will never contact you from an email address that does not end with '@allianz.com.au' or another official Allianz domain. If you receive an email from an address like 'allianz.customerservice@gmail.com'" or 'allianz-support@yahoo.com', it is not from Allianz and may likely be a scam.

Examples of official Allianz email addresses à john.smith@allianz.com.au | support@allianz.co.uk | jane.smith@allianz.com

If you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.