Solution Architect I

Title: Solution Architect 1 - ERP & Financials

 Location: Wayne, PA or Naperville, IL / United States

Job Description:

Location: Remote, USA

Hybrid to Wayne, PA or Naperville, IL a plus

How you'll contribute to our mission

As a Solution Architect I, you will serve as a trusted advisor and product advocate for Frontline's ERP and financial management solutions. Partnering closely with our Sales team, you'll help school district finance, HR, and payroll leaders envision how our technology can simplify complex budgeting, accounting, and compliance processes by creating better outcomes for their business offices and, ultimately, their students.

You will guide prospective customers through thoughtful discovery conversations and compelling demonstrations that connect their real-world challenges to meaningful solutions. By blending preparation, storytelling, and technical fluency, you'll help educators see what's possible - and how Frontline can support their goals.

How you'll drive success

• Design and deliver engaging, tailored software demonstrations that clearly reflect each district's unique financial and operational priorities.
• Lead discovery conversations that uncover business, budgeting, and payroll challenges and align solutions to measurable impact.
• Craft compelling narratives that highlight value, outcomes, and long-term partnership.
• Partner with Sales to position the broader Frontline ERP platform as a connected, strategic solution.
• Represent Frontline at conferences, workshops, and events (including finance- and business-office-focused events such as ASBO) as a knowledgeable and approachable ambassador.
• Support RFIs and RFPs by translating customer needs into clear, solution-oriented responses.
• Share insights from the field with Product Management to continuously strengthen our offerings and presales resources.
• Continuously refine your approach by learning new tools, exploring emerging technologies, and applying innovative ways to elevate the customer experience.

What you bring to help us grow

• Experience in Finance, Accounting, Budgeting, or Payroll, ideally within K-12, higher education, or public sector environments.
• Experience supporting ERP or financial SaaS solutions through sales, consulting, or technical roles.
• Experience working with TX or CA public school regulations.
• Familiarity with state account code structures and pension reporting (e.g., SACS, PEIMS/FASRG, PERS/STRS/TRS) is a strong plus
• Confidence delivering software demonstrations and facilitating consultative conversations.
• Ability to research district priorities and translate findings into personalized, value-based messaging.
• Experience managing CRM workflows and contributing to structured proposal processes.
• Willingness to travel approximately 40% to support customer engagement and field events.

What you'll need to thrive

• A natural storyteller who can simplify complexity and make solutions relatable.
• Strong listening skills and the ability to respond thoughtfully in dynamic conversations.
• Comfort balancing multiple priorities in a fast-paced, collaborative environment.
• Resilience and adaptability when navigating evolving customer needs.
• A growth-oriented mindset - open to feedback, eager to improve, and curious about new technologies.
• A collaborative spirit that builds trust across teams and with customers.

Our Mission, Our People, Our Purpose

At Frontline Education, we're reimagining what's possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we're creating tools that help educators save time, gain insights, and focus more on what matters most - their students.

As part of our team, you'll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.

How We Support Growth, Balance, and Well-Being

• Personalized Time Off: Take time when it's needed most - whether that's a family vacation, a reset day, or simply time to rest and refocus.
• Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.
• Volunteer Time Off: Paid time to give back and support causes that matter to you.
• Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.
• Our Philosophy: We believe time away from work helps you bring your best self to it.

Continuous Learning and Growth

• World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning.
• Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path.
• AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.
• Tuition Reimbursement: Invest in formal education to advance your skills and career.
• Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends-designed to inspire curiosity and continuous improvement.

Health, Happiness, and Purpose

• Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being.
• Employee Assistance Program (EAP): Confidential support for you and your family's needs.
• Comprehensive Benefits: Health and financial benefits that support your happiness and future.
• A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive-personally, professionally, and purposefully.

Compensation & Benefits

The full base compensation range for this position is $90,000-100,000 + variable compensation up to $20,000. Frontline offers a competitive compensation package that includes base salary and bonus eligibility aligned to performance. Additional benefits include 401(k) with company match, comprehensive health coverage, personalized PTO, and tuition reimbursement for eligible coursework.

Inclusion, Belonging & Equal Opportunity

Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.

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