Sales Coordinator, Training and Development

Title: Sales Coordinator, Training & Development

Location: Nashville, TN, United States

Hybrid

Job Description:

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Sales Coordinator, Training & Development will report to the Manager of Training & Development and is responsible for organizing and implementing our HealthStream Sales onboarding program. This position includes scheduling and leading onboarding sessions that will prepare Sales representatives for their upcoming role. The onboarding process includes training on our Sales Tools (i.e. Salesforce, SalesLoft, PowerBi, ZoomInfo), but also our operational structure, solution portfolios, and sales process. The Sales Coordinator is also responsible for the design of our online onboarding courseware as well as the assignment of this education to the new hires.

This position requires self-motivation, strong communication skills, project management expertise, and comfort working with teams that contain members of various levels of management. The applicant will be responsible for identifying gaps in the onboarding program and work with Sales Leadership to mitigate. They also will collaborate with departments outside of sales to create education that will improve interdepartmental processes.

Familiarity with Salesforce, PowerBi, Canva, Microsoft Office, Authoring tools, and training experience would be a plus.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Organize and implement Sales Onboarding Program
• Ensure new hires receive the software and equipment needed for new role
• Arranging travel and lodging for employees coming in for sales onboarding
• Facilitate and Lead Onboarding Sessions
• Provide assignments for new hires
• Provide 1x1 coaching with new hires
• Set and maintain prioritized activities while keeping all stakeholders well informed throughout onboarding
• Provide administrative support to the Director of Sales Operations
• Help drive special training programs for sales - including proposal of new ideas, implementation of approved ideas, and coordination with any partners
• Designing educational courses for onboarding assignment
• Perform other duties as assigned by management

Qualifications

Requirements

• BS or BA degree 
• 2-5 years of work experience
• Microsoft Office (Excel, PowerPoint, & Word specifically)
• Microsoft Outlook & Teams
• Online Course Building (a plus)
• HealthStream Administrator experience (a plus)
• Experience with PowerBi (a plus)

Qualifications

• Technical aptitude
• Process Improvement
• Strategic Thinking
• Project Management
• Creative Problem Solving
• Change Management
• Presentation and Training
• Customer Service
• Relationship Building
• Time Management
• Excellent written and oral communication skills
• Detail oriented
• Ability to work in a deadline-conscious, results-driven environment
• Excellent organizational and response skills
• Analytical and problem-solving skills
• Ability to multi-task
• Ability to handle stress and maintain excellent customer service
• Ability to lead, own, and drive a project
• Self-starter, high character, accountable

Compensation

• The salary range for this position is $25.00 - $29.20 per hour. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

 HealthStream offers a comprehensive benefits package to eligible employees, including: 

• Medical, Dental and Vision insurance 
• Paid Time Off 
• Parental Leave 
• 401k and Roth 
• Flexible Spending Account 
• Health Savings Account 
• Life Insurance 
• Short- and Long-Term Disability 
• Medical Bridge Insurance 
• Critical Illness Insurance 
• Accident Insurance 
• Identity Protection 
• Legal Protection 
• Pet Insurance 
• Employee Assistance Program 
• Fitness Reimbursement 

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare