Revenue Cycle Specialist

Title: Temporary Revenue Cycle Specialist (Full-Time)

Location: Madison, WI US

Job Description:
Cherry Tree Dental | Madison, WI
Remote
Cherry Tree Dental is seeking a detailed-oriented Temporary Revenue Cycle Specialist to support our dental operations team. This individual will be responsible for verifying patient insurance benefits and eligibility with insurance carriers, accurately entering and maintaining insurance information within our practice management system, and managing aged accounts receivable claims to ensure timely reimbursement.

The ideal candidate will have strong insurance verification experience, excellent attention to detail, and a working knowledge of dental revenue cycle processes.

**While this role will primarily be remote, it will require occasional travel to Cherry Tree Dental clinical sites and work locations, therefore candidates should be within a reasonable distance of Madison, WI.**

Key Responsibilities:

• Verify patient insurance eligibility, benefits, coverage limitations, and plan details directly with insurance carriers.
• Accurately enter and update insurance information in the practice management system.
• Review insurance plans to ensure correct coordination of benefits and policy information.
• Monitor and work aged insurance claims to identify and resolve payment delays.
• Follow up with insurance carriers regarding outstanding claims, denials, and reimbursement issues.
• Research and resolve claim discrepancies, eligibility issues, and payer rejections.
• Document all account activity and communications in accordance with established procedures.
• Collaborate with internal teams to obtain information needed for claim resolution.
• Ensure compliance with payer requirements and organizational policies.
• Assist with other revenue cycle projects and duties as assigned.

What We’re Looking For:

• High school diploma or equivalent
• Associate’s degree in healthcare administration, business, or related field preferred
• Two (2) years of experience in dental or healthcare revenue cycle management.
• Proficient or the ability to become proficient within 90 days in dental software.
• Strong understanding of dental insurance verification and benefit structures
• Knowledge of claims submission and insurance billing processes.
• Strong attention to detail and critical thinking skills.
• Knowledge of insurance denial management and accounts receivable follow-up preferred.