Retail Media Ad Operations Specialist

Title: Retail Media Ad Operations Specialist

Location: Chadstone, VIC, AU

Company: kmartaustr

Job Description:

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work you'll do every day. As a leader in the retail market, we're optimistic about our future and yours. We're changing at a rapid rate, giving you challenging work that you'll be proud of.

Join the team

We have an exciting opportunity for a Retail Media Ad Operations Specialist to join our team! Youll manage the end-to-end operational delivery of retail media campaigns across onsite, offsite and in-store channels. Youll be responsible for campaign setup, quality assurance, performance monitoring and reporting, playing a key role in delivering seamless experiences for advertisers and customers alike.

What you'll be doing

As a Retail Media Ad Operations Specialist, you will:

• Configure and launch retail media campaigns across onsite, offsite and in-store placements.
• Conduct thorough QA checks across creative, tracking, links and placements before launch.
• Ensure campaigns comply with brand safety requirements, category restrictions and platform guardrails.
• Monitor campaign delivery and performance against booked targets.
• Identify delivery issues and implement optimisation recommendations to improve outcomes.
• Support proof-of-delivery reporting, campaign reconciliation and billing alignment.
• Maintain accurate campaign records and audit trails.
• Partner with Sales Support, Creative, Analytics and Technology teams to ensure successful campaign execution.

To be successful in this role you'll have:

Were looking for someone who thrives in a fast-paced environment, enjoys solving problems and takes pride in delivering accurate, high-quality work.

Youll ideally have:

• 2+ years experience executing digital campaigns in retail media, publisher or agency environments.
• Experience executing digital campaigns across multiple channels and platforms.
• Exposure to retail media, ad tech platforms or eCommerce media environments.
• Strong understanding of campaign QA, compliance and platform guardrails.
• Experience analysing campaign performance and identifying optimisation opportunities.
• Strong organisational skills with the ability to manage multiple campaigns simultaneously.
• Excellent attention to detail and a process-driven approach.
• Strong communication and stakeholder management skills.
• A curious mindset and passion for continuous improvement.

Benefits we'll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers!
• We want you to feel rewarded for your commitment and hard work thats why eligible team members get the opportunity to participate in a bonus program
• We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances
• A dynamic learning and support program
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
• Great career opportunities across the broader Wesfarmers Group

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

#LI-Hybrid