Quality Assurance Manager

Title: Quality Assurance Manager

Location: Jacksonville United States

Job Description:

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

About FIS

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

Jacksonville, FL (Hybrid (3 days a week in the office, 2 days remote)) (Only)

About the Role

As a Non-Functional Engineer Lead, Quality, you lead the strategy and execution of performance, reliability, and resilience engineering for enterprise-grade applications. You ensure systems meet demanding non-functional requirements across scale, availability, and security in a regulated payments environment. Success is measured by predictable performance, high availability, and production stability across complex distributed systems. This role is based in Warsaw, Poland.

What You Will Be Doing

• Lead non-functional quality strategy across performance, scalability, resilience, and availability.

• Design and execute performance, load, stress, and endurance testing for critical applications.

• Analyze system behavior using monitoring and observability tools to identify bottlenecks.

• Partner with engineering and architecture teams to embed quality early in the SDLC.

• Drive performance optimization across Java applications, databases, and middleware.

• Establish CI-driven quality gates using automated unit, integration, and non-functional tests.

• Validate application behavior across application servers and containerized environments.

• Troubleshoot complex production issues and lead root-cause analysis.

• Mentor engineers on non-functional testing practices and quality engineering standards.

What you bring

• Extensive hands-on experience in application development and quality engineering.

• Strong expertise in Java (JDK 8/17), JEE, Maven, Hibernate, EJB 3.1, MQ, SQL, REST, XML, XSD, and JSON.

• Proven experience monitoring and analyzing application performance characteristics.

• Advanced skills in designing performance, high availability, and resilience tests.

• Experience with continuous integration using Jenkins and automated test frameworks.

• Solid knowledge of application servers including WebSphere, WebLogic, JBoss, and Open Liberty.

• Strong database expertise with Oracle or PostgreSQL, including performance tuning.

• Proficiency working in Linux-based environments and container platforms.

Bonus if you have

• Experience with Docker and Kubernetes in production environments.

• Knowledge of Kafka or event-driven architectures.

• Experience in payments domains such as SEPA or SWIFT messaging.

• Advanced REST API design and optimization experience.

• Deep PostgreSQL performance and scalability expertise.

What We Offer you

• Opportunities to make an impact in fintech.

• Personal and professional learning.

• Inclusive, diverse work environment.

• Resources to give back to your community.

• Competitive salary and benefits.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. 

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here