Quality and Process Control Manager

Title: Quality and Process Control Manager

Location: Remote WA

Job Description:

WHY DO WE NEED YOU?

The Quality & Process Control Manager is accountable for ensuring the plant consistently meets quality standards while producing safe, compliant, and customer-preferred products. This role leads the execution and continuous improvement of quality systems, specifications, and process controls across all shifts.

The position provides direct leadership to Quality Technicians and Process Engineers, driving process control strategies that reduce variation, prevent defects, and improve overall manufacturing performance. The Quality & Process Control Manager works closely with Production, Maintenance, Engineering, and Warehouse teams to communicate quality expectations, resolve non-conformances, and establish sustainable practices that support superior product quality, cost efficiency, safety, and continuous improvement.
 

• Coach, mentor, train, and provide communication for front-line hourly and salaried personnel in quality management principles, procedures and project-specific requirements.
• Deliver effective change leadership while driving business changes and minimizing people's impact.
• Lead and develop action plans with production, engineering, and division Quality Assurance to improve the product specifications, analytical procedures, and sampling programs and ensure that they are appropriate and meet system capability and key consumer requirements.
• Serve as a key statistical resource. Verify product and process improvement through the implementation and analysis of statistically designed experiments and capability studies.
• Manage the interpretation of in-process and analytical data to make quality evaluations, recommend actions for improvement, and ensure resolution. Challenge results and drive improvement.
• Lead risk assessment analysis throughout the plant. Manage issues with non-conforming product to assure proper control, minimize losses, and provide analysis to drive the elimination of future occurrences.
• Ensure full compliance with all performance objectives and standards of the Quality Control Plan.
• Responsible for leading and managing quality processes such as work planning, pre-activity meetings, material management, Quality Incident Reports, Lesson Sharing and follow-up inspections.
• Establish, monitor and provide reports on Key Performance Indicators (KPIs), as well as QIRs for project teams to ensure continuous improvement. Analyze project KPIs, evaluate trends and provide improvement strategies.
• Conduct routine Quality Audits and develop action plans to close gaps in our processes, people, and systems to ensure we are delivering a consistent quality product. Collaborate and work with other department managers to close those gaps.

IS THIS JOB FOR YOU?

Education

• Bachelor of Science in Chemistry, Engineering, or a related discipline, or equivalent experience – Required

Work Experience

• Minimum of 5+ years of experience in a regulated industry, with an emphasis on continuous manufacturing – Required
• Minimum of 5+ years of experience in a quality-related function – Preferred
• Experience with continuous improvement processes and methodologies – Preferred
• Strong knowledge of ISO standards and Quality Management Systems (QMS) – Preferred

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A LITTLE MORE ABOUT US

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity & inclusion in all its forms while our products make the world a more beautiful, safer, & sustainable home.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

Employees have the flexibility to choose the benefits that best fit their individual needs:

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work

• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Savings Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave

Retirement and Protection – Helping to make the future life you want a reality

• 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child & Elder Care
• PerkSpot Employee Discount Program