Program Manager - IA Enablement

Title: Program Manager - IA Enablement

-Remote

Location: Rochester United States

Job Description:

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Program Manager, IA Enablement owns the operating engine for Mayo Clinic's citizen developer program and the broader AI enablement education portfolio across Finance and Revenue Cycle. This role manages the portfolio of training, community, governance, and AI literacy initiatives that grow internal capability, drive adoption of approved tooling, and extend the value of the program.

Key Responsibilities:

• Own the program plan, roadmap, and portfolio of initiatives across citizen developer enablement and AI literacy/analytics education.
• Manage curriculum pipelines, training cohorts, certifications, and community events for citizen developers.
• Plan and deliver AI literacy, analytics education, and responsible AI programming for Finance and Revenue Cycle audiences.
• Coordinate with vendors (UiPath and AI tooling partners) on training, enablement assets, and platform support.
• Maintain citizen developer program governance artifacts: standards, intake, review, and offboarding.
• Partner with the Product Manager and Senior BA to measure adoption, value, and maturity.
• Facilitate community of practice events, office hours, and recognition programs.
• Drive continuous improvement of the program based on learner feedback and outcomes data.

Qualifications

Master's Degree with a minimum of 10 years' experience,

OR

Bachelor's Degree, and a minimum of 13 years' experience,

OR

Associates degree and a minimum of 15 years' experience.

Relevant experience to include managing projects and programs ranging from simple to difficult complexity while demonstrating increasing scope and depth of responsibilities and involving multiple technological environments and/or business areas that IT supports, with demonstrated mastery in the application of PMI Process Groups and Knowledge Areas.

Possession of current Project Management Professional (PMP) or Program Management Professional (PgMP) certification, or a comparable current certification from a nationally recognized project management governance body with a specialized emphasis in program management.

This certification must be obtained within three (3) years of date of hire.

Preferred Qualifications:

• 5+ years of program management experience, including managing education, enablement, or community programs.
• Demonstrated experience running a citizen developer, center of excellence, or enablement program.
• Working knowledge of UiPath or comparable automation platforms, and of AI concepts.
• Strong written and verbal communication skills.
• Experience in healthcare or academic medical center environments.
• Experience standing up AI literacy or analytics education programs.
• Familiarity with learning management systems and curriculum design principles.
• This position is a 100% remote work. Individual may live anywhere in the US.

This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Exemption Status

Exempt

Compensation Detail

$134,347 - $194,750/ year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Standard Days M-F

Weekend Schedule

As Needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Ronnie Bartz