People & Culture Advisor

Title: People & Culture Advisor

Location: Macquarie Park Australia

Job Description:

Why You'll Love This Role

This is a great opportunity to be part of a transforming P&C function, where you'll play a hands-on role in shaping a modern, centralised people experience. You'll help simplify processes, enable self-service and support employees and leaders across the full lifecycle-making a real impact on how People & Culture services are delivered every day.

Extra Reasons to Join Us

Flexibility & balance: Family friendly accredited employer with hybrid working and extra leave benefits

Grow your career: Learning and development to build capability in HR operations and advisory

Inclusive & supportive: Values-led culture recognised for inclusion, mental health and pay equity

• What You'll Do
• Manage end-to-end employee lifecycle transactions including onboarding, contracts, movements and exits
• Provide timely, practical advice to employees and leaders through the People Advice Centre (PAC)
• Manage HR cases via the ticketing system, ensuring strong service delivery and SLA performance
• Support employee relations matters and organisational change activities
• Contribute to knowledge articles, FAQs and self-service content across SharePoint and People Assist
• Identify opportunities to improve processes, reduce repeat queries and enhance the employee experience

What You'll Bring

• Experience in a HR, People & Culture or shared services environment
• Strong attention to detail and ability to manage multiple cases in a fast-paced setting
• Experience using HRIS platforms (ideally SuccessFactors) and ticketing systems such as Salesforce
• A customer-first mindset with a proactive, solutions-focused approach
• Exposure to employee relations or organisational change processes

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