Outreach and Public Information Coordinator

Title: Outreach and Public Inform Coo

Job Description:

Salary Range:  $71,979 - $89,973

Agency: Office of the Metropolitan Transportation Authority Inspector General

Location: New York City, New York

Hours: Full-Time

Office of the Metropolitan Transportation Authority Inspector General: 

The Office of the Metropolitan Transportation Authority (MTA) Inspector General (OIG) reviews and investigates the operations of the MTA and its contractors and vendors. The MTA, which employs over 70,000 people, includes among other entities, New York City Transit, the Long Island Rail Road, Metro-North Railroad, MTA Bridges & Tunnels, Staten Island Rapid Transit, and MTA Construction & Development.

Position Summary: 

Under the direction of the Deputy Inspector General for Communications and Public Affairs and the Assistant General Counsel, within the Executive Unit, the Outreach and Public Information Coordinator is responsible for assisting with OIG’s outreach program, including coordinating and participating in MTA site visits, OIG events and trainings, legislative tracking, and requests for public information under the Freedom of Information Law (“FOIL”).

Duties and Responsibilities: 

• Takes a lead role in coordinating OIG’s extensive outreach program, including visits to MTA facilities and contractor work sites, to discuss the oversight and functions of OIG with workers and management, including but not limited to NYC Transit bus depots, subway yards, stations, and maintenance areas; Long Island Rail Road yards and stations; Metro-North Railroad yards and stations; and Bridges & Tunnels facilities. This includes scheduling the visits, coordinating among OIG and MTA staff, attending the visits, and in some cases leading the presentation to MTA workers. 
• Tracks data relating to OIG’s outreach program as directed.
• Maintains OIG’s outreach materials, including posters, rack cards, and other items. 
• Assists with OIG meetings, events, and trainings, including all aspects of planning and hosting the events as directed by the Deputy IG for Communications or their designee, including scheduling, drafting PowerPoint presentations, drafting scopes of work, ordering and managing supplies, handling audio/visual needs, and internal communications and coordination as needed. 
• Assists with responding to FOIL requests as directed by the Assistant General Counsel, including reviewing requests, compiling and reviewing OIG records, preparing records for redaction, and tracking the process. 
• Tracks proposed New York State and other legislation relevant to OIG’s mission and operations as directed by the Assistant General Counsel.
• Assists with other tasks and assignments as needed.

Qualifications / Relevant Experience: 

• A bachelor’s degree is required for the position.
• Minimum of three years of experience in communications or public relations, government affairs, a policy or legal practice area, or equivalent experience. 
• Excellent organizational, time management, and multitasking skills while maintaining attention to detail and accuracy.
• Excellent written and oral communication skills and comfort with public speaking.
• Strong technology skills and extensive experience with Microsoft Office 365, including PowerPoint, SharePoint, Word and Excel.  Proficiency and comfort using AI tools is preferred.
• Ability to interact effectively with OIG Executive and Senior Staff, MTA Headquarters and Agency staff. 
• Ability to travel within the New York City Metropolitan area on short notice, if required.
• Current Driver’s License is required, along with comfort driving in and around New York City. 
• Pursuant to authorization by Inspector General, this position is eligible for hybrid teleworking consistent with office policies. 
• A two (2) year commitment upon being hired is a condition of employment.

We are an Equal Opportunity Employer committed to diversity.

 

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.