Mental Health Specialist

Title: Mental Health Specialist (Licensed)

Location: Remote (Canada)

Department: Opérations de service | Service Operations

Job Description:

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact.

Your role as Mental Health Specialist (Licensed)

Dialogue is looking for a Mental Health Specialist (Licensed) to take part in our mission to help people improve their wellbeing. Reporting to Joanny Grenier, Manager, the mission of the social worker is to support and provide a high-quality experience to Dialogue members. Want to join our exceptional multidisciplinary team in an evolving industry? Good news, we saved you a seat!

What you'll be doing

• Assessing the needs and requests of our members on the platform
• Accompanying members, couples, and families in their health journey in collaboration with other professionals
• Offering support in your short-term follow-ups to achieve goals in a motivational interview or couples and family coaching approach
• Ensure the navigation of members, couples, and families to other resources complementary to our services
• You will be responsible for patient safety in your member-facing role

We'd love to hear from you if you have

• Bilingual in French and English
• A Bachelor's degree in Social Work
• Member of the Order of Social Workers, Family, and Marriage Therapists of Quebec
• 2+ years of intervention experience as a social worker or other related experience, comfortable with short-term interventions and mental health issues
• Available to work a minimum of 8 hours (up to 32 hours) per week during the day, evening (up to 8 pm), and weekends
• A very good knowledge of Quebec community, public, and private mental health resources
• A desire to work in an environment that encourages autonomy, professionalism, and versatility
• An attraction to an innovative environment, proficiency with computer tools

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up

Recruitment Fraud Notice
Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to <jobs@dialogue.co> and verify the role on our official careers page.