Manager, Human Capital Management

Title: Manager, HCM

Location: CA, 1201 Marina Village Pkwy, Alameda 94501

Job Description:

Why You’ll Love World Market

You won’t find a store and team like this anywhere else! We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world. Our assortment is curated with stylish home décor, quality furniture, thoughtful gifts, time-honored handicrafts, and international food and beverage favorites. From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart.
Our team means the world to us! We value authenticity, empowerment and respect and we take pride in what we do. If you’re looking for a collaborative, fast-moving environment where your contributions are valued, growth is supported and you can have a little fun—you’ve found it!

When you join our team, you’ll enjoy: 

• Benefits that support health, financial security, and personal life needs. Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, and more!
• Paid vacation and paid sick time
• 401(k) plan with Roth option and company match
• Employee Assistance Program and wellness resources to be and do your best
• Sample Sales and up to 30% shopping discount on our unique finds for you and your designated shopper 
• Work life balance and work from home flexibility
• Working with a team who thinks the world of you 

What You’ll Do

The Manager, HCM (Associate Lifecycle) owns the HR technology portfolio supporting the associate lifecycle, including recruiting, learning, talent management, compliance, and related workforce processes. In partnership with the Director, HCM, this role establishes priorities and leads the delivery, integration and continuous improvement of Workday and supporting technologies. The Manager translates stakeholder needs into scalable, compliant solutions, leads and develops an HCM Analyst, and remains actively engaged in project delivery and operational improvement.

Key Responsibilities:

Portfolio Leadership

• Own the Associate Lifecycle technology portfolio, including Core HCM, Recruiting, Learning, Talent Management, Compliance, and related processes.
• Partner with the Director, HCM to establish priorities and drive continuous improvement through automation, adoption, and process optimization.

Solution Delivery

• Lead the delivery, support, and optimization of HR technology solutions across assigned areas.
• Ensure that systems, security, reporting, business processes, and downstream workflows are effective, scalable, and compliant.
• Provide leadership on complex operational issues and process improvements.

Business Partnership

• Serve as the primary HR Technology partner for key stakeholders, translating business needs into technology solutions.
• Manage vendor relationships, service delivery, and application performance to support reliable and effective HR technology operations.
• Maintain cross-functional knowledge of HR technology applications and processes to support integrated solution delivery, effective collaboration, and operational continuity.

Project & Change Leadership

• Lead workforce technology initiatives from implementation through adoption, ongoing enhancement, and sustained operational support.
• Support upgrades, release planning, and change management activities in assigned areas.
• Partner across the HCM team to deliver integrated workforce solutions.

People Leadership

• Lead, coach, and develop assigned team members.
• Manage workload priorities, allocate resources, and manage delivery commitments across the team.
• Promote collaboration, knowledge sharing, and adherence to governance and quality standards.

Work Location: This is a remote position, with responsibilities that require strong communication skills and the ability to thrive in a virtual work environment. Ideal candidate will be located in the Pacific time zone.

Experience & Skills You’ll Bring

• Bachelor's degree in Information Systems, Human Resources, Business Administration, or related field, or equivalent experience.
• At least 6 years of experience supporting enterprise HR technology platforms, including at least 5 years of Workday functional configuration and administration experience.
• Experience leading HR technology projects and solution delivery efforts.
• Experience directly leading or mentoring technical resources.

Preferred

• Experience supporting Core HCM, Recruiting, Learning, and Talent processes in large, multi-site organizations.
• Experience with HR process improvement and change management.
• Familiarity with UKG, ADP, and integrated HR technology environments.

Knowledge, Skills & Abilities

• Strong understanding of associate lifecycle and talent management processes.
• Advanced Workday configuration and business process knowledge.
• Ability to translate business requirements into practical technology solutions.
• Strong analytical, project management, communication, and stakeholder management skills.
• Ability to manage competing priorities in a fast-paced environment.

CA Pay Range is $140,000 - $155,000 annually

#LI-LO1

#LI-Remote

Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.

Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.  

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.