Library Services Coordinator

Title: Library Services Coordinator

Location: Australia

Job Description:

The Details:

• Permanent Full Time | 9 day fortnight

• $129,747 - $146,832 pa + 12% super (level 8)

• 72.5 hour fortnight

• Hybrid, flexible working environment, including some work from home days.

• Location: Option of Redcliffe, Caboolture or North Lakes

Join City of Moreton Bay as a Library Services Coordinator, and help shape and enhance our communities for today and tomorrow.

Reporting to the Library Services Manager, this role offers the opportunity to shape the future of library services across the City of Moreton Bay. You'll lead and coordinate the delivery of engaging, contemporary, and consistent library services across a diverse network of sites, ensuring our libraries remain vibrant, welcoming community spaces.

You'll contribute expert insight to the development of library strategies, budgets, and reporting, ensuring decisions are informed, evidence-based, and focused on enhancing customer outcomes.

You will:

• Partner with your Library Services Coordinator colleague to plan and deliver library facility improvement projects, transforming buildings and spaces to better meet community needs, as a key member of the Senior Library Leadership Team
• Lead the coordination of the library network's customer experience function, addressing service issues, managing escalated matters, and reporting on outcomes and insights.
• Develop and oversee library service delivery through effective workforce planning and management initiatives.
• Inspire and support library teams to build a strong, customer‑centred culture grounded in innovation, learning, and continuous improvement.

This is a rare opportunity to make a lasting impact - leading people, shaping services, and contributing to the future of public libraries in a growing and diverse community.

Click here for Position Description

Please note that this role includes participation in an on‑call roster to support operational requirements.

About you

You're passionate about the role libraries play in connecting people, culture, and community and you bring the leadership capability to turn that passion into meaningful outcomes.

You are a confident and experienced leader with a proven ability to guide large, geographically dispersed teams. You bring strong knowledge of delivering high‑volume, contemporary services within a complex public library network and understand how to balance consistency with local community needs.

With a strong commitment to customer experience excellence, you lead with empathy, clarity, and impact. Your highly developed interpersonal skills enable you to build trusted relationships and foster a leadership culture that puts the community at the centre of every decision.

You'll ideally hold a degree in Library and Information Management or a related discipline, and you will hold or be willing to obtain a Working with Children Check (Blue Card).

Why City of Moreton Bay?

What you do with your life matters. It's the same with your career.

We're the third-largest council in Australia and one of the fastest-growing areas. As Australia's newest city, we're building something that's never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we're focused on the vital work we do today. But we're also focused on the future. On what can be - for our city, our Council and your career.

Here's what you'll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we're building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that's never been done before.
• Shape it. You'll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters - and it's yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don't live here, you'll still find pride and connection in so many ways with our successful, resilient team.

You'll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day (72.5-hour) fortnight, plus a hybrid, flexible working environment with some work-from-home days.
• Negotiated salary increases locked in through our EBA - 4% in July 2026 and a further 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service, leader support hotline and Mates in Construction program.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

Click on the 'Apply Now' button below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role. You will also have the option to add a cover letter should you wish.