Investigations Support Officer

Investigations Support Officer

Location: East Perth Australia

Job Description:

Investigations Support Officer

Branch:Teacher Registration

Division:Education Services

Salary:Level 3, $86,439 - $92,795 per annum (pro-rata) (PSCA 2024)

Work Type:Permanent - Full Time

FTE:1.0

Location:East Perth

Closing Date:2026-06-19 4:30 PM

Attachments:- PUBLISHED JDF - 00034831 - Investigations Support Officer - Teacher Registration - PS L3 - Apr 2023.pdf

This is a permanent full-time position commencing ASAP

The Teacher Registration Directorate (TRD) comprises the Registration and Customer Services Branch, the Investigations and Compliance Branch (ICB) and the Policy and Quality Assurance Branch (QA). The Directorate is responsible for providing secretariat services to the Teacher Registration Board of Western Australia. The Directorate supports the Board’s mission of serving the public interest by ensuring that teachers are registered and teacher education programmes are accredited in accordance with relevant legislation and in the best interests of children.

The Role

The Investigations Support Officer undertakes a diverse range of administrative and operations support tasks to assist the ICB team and management, including managing a high volume of incoming calls and enquiries and assisting with preparing cases requiring consideration by the Board at monthly meetings. They screen sensitive and contentious incoming correspondence including emails, redirect them to other staff for action as required, ensuring attention is drawn to urgent and important items.

If successful, you will collate information and maintain computer and manual files, registers and records for ICB. Within this role you will assist in maintaining and managing assets and equipment and ensure office supplies are ordered in alignment with the relevant Common Use Arrangements (CUAs).

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include: 

• 12% employer contributed superannuation.
• Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements
• Generous leave entitlements including annual, personal, long service and parental leave
• Professional development opportunities and study leave/assistance
• Access to salary packaging (in accordance with relevant industrial instruments) 
• Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact David Fagan, Assistant Director on (08) 9223 9101 or david.fagan@education.wa.edu.au

We are committed to building the leadership capability of our people (Building Leadership Impact).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must: 

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.

Step 2: Attach your documents

Your application should include: 

• A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
• A two (2) page statement addressing the following selection criteria as outlined in the attached JDF:

1. Demonstrated skills in providing administration support, including experience in organising meetings and preparing agenda, memoranda and minutes.
2. Demonstrated well developed written communication skills, with ability to produce reports and present information in a logical and concise manner.
6. Demonstrated experience in dealing with information of a sensitive, confidential nature and the ability to provide accurate information, complete checks and confirms accuracy prior to release.

Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria assessed in the further stages of the recruitment process.