EMR Technical Instructor

Title: EMR Technical Instructor

Location: Ny United States

Job Description:

The position is hybrid and requires travel depending on client’s needs. This is a full-time (35 hours per week) position. The EMR Technical Instructor will join Solutions 4 Community Health, (S4CH) a wholly owned entity of Sun River Health. Solutions 4 Community Health (S4CH) provides management solutions for health care safety net providers to improve their care delivery and outcomes, sustainability and efficiency.

Job Type: Full-time

Pay: $30.00 - $39.33 per hour

Sign On Bonus: $1,500 (Conditions apply)

Responsibilities: 

• Develop, deliver, and facilitate technical training and education modules of the EMR system across all specialties.
• Create training content across various mediums including print, web, and video.
• Perform audits to determine if users are following standards set by the organization, prepare detailed reports, and provide to training supervisor.
• Identify learner deficiencies in learning during training and post-training following up discussions at 2 weeks and 6 weeks.
• Test for learner understanding by using learner-focused techniques and assessments.
• Support EMR maintenance activities as assigned.
• Provide onsite go live support and follow up during new system implementations.
• Answer support phone calls and address assigned tickets and escalate to Director of EMR Systems as needed.
• Report on trends observed during support calls from end users.
• Create and manage user accounts including security setup and termination of user accounts.
• Participate pre-training meetings including assignment of training duties among Technical Instructors.
• Additional duties and travel as assigned.

Requirements: 

Minimum Education: Associate degree required, bachelor's degree preferred

About Solutions for Community Health 

Solutions 4 Community Health (S4CH) is rooted in the mission, values, and purpose of the Community Health Center (CHC) movement. Our team brings deep, real-world experience in cutting-edge technology, analytics, operational management, and patient experience, with a focus on helping health centers deliver high-quality care more efficiently and effectively.

S4CH is led by a Board of Directors and senior leadership team with a proven track record of building and scaling community health infrastructure. Collectively, our leadership has guided the growth of a health center system into one of the largest CHC networks in the United States, bringing firsthand understanding of the challenges—and opportunities—health centers face every day.

If you’re passionate about advancing health equity, improving systems of care, and using innovation to strengthen community health, S4CH is the place to do meaningful work that makes a lasting impact.

Benefits

We are committed to building a personal relationship with our team and supporting you in every way we can. We offer competitive compensation and a comprehensive benefits package for you and your family, including:

• Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
• Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
• Retirement Savings Plan: Plan for your future with our retirement savings options.
• Commuter and Transit Benefits: Assistance with your daily commute to make your journey to work easier.
• Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
• Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team.
• Provider Incentive Compensation Program: Quality & Productivity.
• Provider Professional License, Certification and DEA Fees Reimbursement.

Why Join Us?

• Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need.
• Professional Growth: We provide opportunities for career advancement and professional development.
• Supportive Environment: Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment.
• Community Impact: Make a difference in the lives of individuals and families by providing quality, affordable health care.

Join us and be part of an award-winning network of care that has been serving our communities since 1975. We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all.

Responsibilities

Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.