Employment Program Specialist

Employment Program Specialist - 2025586

Austin, TX

US Programs – Human Services /

Limited Term, Full-time /

Hybrid

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief seeks an Employment Program Specialist to provide critical services and counsel to refugees and other eligible persons as they search for initial employment or seek career advancement and job upgrade opportunities. This position assists refugees and other eligible persons to become economically self-sufficient by preparing them for employment, utilizing employer contacts to place them in jobs, counseling on job upgrades and career pathway opportunities, and maintaining and expanding an employer network. This role is based out of the Austin office.

This is a limited-term position funded through a grant agreement until September 30, 2026, and contingent upon funding extension.

ROLE & RESPONSIBILITIES:

• Make connections with new employers to advocate for the hiring of clients in their companies
• Researching new job opportunities outside of the normal entry level jobs available to clients
• Researching vocational trainings and guiding clients in career paths aimed at accomplishing clients’ career goals
• Learn best practices for finding and securing employment for clients by attending employment trainings
• Maintain regular communication with clients through client home visits, phone calls and office visits
• Monitor files to ensure all required documents are included and files are in compliance with RSS Employment Guidelines
• Enter employment information in the ClientTrack database weekly
• Maintain detailed and accurate case notes for all client interactions
• Assist clients in developing letters of recommendation, resumes, and applications
• Attend scheduled meetings and maintain regular office hours
• Provide transportation to interviews, orientations, and employment for clients for the first few days as needed
• Assist clients with employment forms, drug screening tests, and securing state documentation
• Maintain open lines of communication with current employers reporting issues back to Program Manager as needed to foster relationships with employers notifying Program Manager of potential new employers
• Equip clients to conduct independent employment searches
• Assist clients with job retention and upward mobility of employment, as needed
• Refer clients to other programs and services as needed
• Maintain an initial employment orientation session with each client for the purpose of preparing refugees for employment and update as needed

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Bachelor’s degree or at least one-year experience in an office environment
• Proficient in Microsoft Office applications
• Fluency in an additional language such as Spanish, French
• Ability to work a flexible schedule including occasional early mornings, evenings, and weekends
• Excellent interpersonal and communication skills
• Ability to manage multiple demands and deadlines with flexibility
• Ability to maintain records and reports
• Valid Driver’s License and good driving record

$23 - $25 an hour

World Relief offers a competitive benefits package and employee discount program for full-time employees.