Digital Content Operations Support Coordinator

Digital Content Operations Support Coordinator

Location: Chicago United States

Job Description:

Job#: 3034021

Job Description:

PURPOSE:

The Digital Content Operations Support Coordinator (remote) will support the day-to-day management and execution of website content across the client's property websites. This role is part of a collaborative team of digital content specialists and plays a key role in ensuring content accuracy, brand guidelines, and strong SEO performance.

This individual will manage website content workflows, respond to incoming requests through a centralized ticketing system, and contribute to content optimization efforts. The role includes a balance of guided tasks and independent work within the content management system. The Digital Content Operations Support Coordinator will report to the Manager, Digital Content.

Position Responsibilities:

• Collaborate with internal teams to ensure timely and accurate content delivery
• Troubleshoot and respond to content-related questions and requests
• Oversee day-to-day website content workflows and handle questions/requests through the central ticketing system
• Support promotion placements across the client's digital platforms
• Ensure adherence to brand standards for all requests and projects
• Create strong content while maintaining SEO best practices
• Demonstrate a commitment to the client's core values

Experience and Qualifications:

• 1-2 years of experience in a digital content management role required
• 2-4 years of experience preferred
• Experience with customer service or a related role preferred

Other Skills:

• Experience with Adobe Experience Manager or other Content Management Systems (CMS)
• Ability and desire to learn new systems and technologies
• Familiarity with project management tools
• Proficiency in Microsoft Office
• Strong written and verbal communication skills
• Strong attention to detail
• Interest in digital systems and content management best practices
• Ability to manage multiple priorities and meet operational metrics for content requests
• Strong organizational and time management skills
• Ability to work both independently and within a team environment

Education:

• Bachelor's degree or equivalent in communications, advertising, marketing, or other related fields

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Employee Type:

Contract

Location:

Chicago, IL, US

Pay Range:

$25 - $31 per hour

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