Digital Account Manager

Title: Digital Account Manager

1221 Avenue of The Americas, New York, NEW YORK
Full-time
Business Segment: NBCUniversal Local

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

As a Local Digital Account Manager, you will work with the Digital and Linear Sales teams at NBCU Local; supporting Account Executives and other key players at our stations and Local Sales Offices to develop custom digital sales opportunities for advertisers, as well as coordinate the execution of the successful fulfillment of digital campaigns and all associated revenue.

Responsibilities:

• Aid sales force in the overall RFP and pricing and planning process, including analyzing available inventory with the goal to provide sellable digital media proposals to agencies and direct advertisers
• Create template media plans for both custom and off the shelf marketing ideas
• Use Wide Orbit Traffic and Operative One's Finance module to book, bill, and invoice digital campaigns
• Work in Operative One to book and manage digital campaign products
• Manage live campaigns by monitoring pacing and delivery
• Develop strategic reallocation and optimizations for live campaigns
• Coordinate with AEs on development of renewal strategies based on client/program insights
• Work with the traffic/operations team to schedule, traffic and implement advertising programs
• Pull screenshots, provide campaign pacing and reporting updates to Sales Account Executives on all active campaigns
• Deliver superior customer service by making performance recommendations and optimizations
• Monitor first and/or third-party impression metrics to ensure full delivery
• Book and manage contracts in Operative One / Wide Orbit, our finance invoicing system
• Actualize billing each month and work with finance to adjust billing and provide clients with accurate invoicing

Qualifications

• 2+ years of experience in digital sales support, preferably within operations org
• 4-year college degree or equivalent experience preferred
• Familiarity with Operative One, or similar Order Management System
• Familiarity with ad serving systems (FreeWheel, DFP)
• Familiarity in Excel, including building custom reports, managing/analyzing large sets of data, pivot tables, and x-lookups/v-lookups
• Understanding of digital billing and invoicing
• Strong analytical and interpersonal skills with ability to work independently and collaboratively
• Post Sales operations expert

Desired Characteristics

• Excellent verbal and written communication skills
• Excellent problem solving and decision-making skills
• Strong organizational skills and attention to detail
• Proactive and inventive
• Flexible and able to quickly adapt to change

Eligibility Requirements

• Interested candidates must submit a resume/CV online to be considered for the position.
• Must have unrestricted work authorization to work in the United States.
• Hybrid: This position has been designated as hybrid, generally contributing from the New York office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000-75,000.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request.