Creator and Community Relations Coordinator

Title: Creator & Community Relations Coordinator

Location: San Francisco, California

Job Description:

About VSCO

VSCO (pronounced vis–co) is a platform that equips photographers with the tools, community, and exposure they need to expand creatively and professionally. VSCO maintains a rich and authentic creative environment that serves photographers at all levels – preserving a home for creative opportunity, inspiration, and connection. Our mission is to champion photographers so they can make it. We empower photographers to connect with other creatives and businesses with our suite of creative tools that spans from mobile to desktop and across our global community. 

We are looking for people who are driven and demonstrate initiative in taking our company mission to the next level. Employees here have the opportunity to make a big impact, and believe that when we build together, we achieve stronger outcomes than we could alone. 

Our values are critical pillars to our team culture and shape the way we hire. Read more about what you can expect when working at VSCO on our Careers Page. 

About The Role

VSCO is looking for a Creator & Community Relations Coordinator to serve as the bridge between our brand and photographer partners. This person will be the primary contact for our ambassadors, affiliates & more and will own creator relationship programs from end-to-end including sourcing, onboarding, activation and ongoing optimization.

You’ll partner closely with our Marketing, Brand and Product teams to equip and activate brand advocates in order to support key business initiatives and drive continued awareness and growth.

The Day to Day

• Source, recruit and train new photographer partners on brand messaging, product knowledge, and communication guidelines


• Negotiate affiliate commission structures, ambassador fees, placements, and partnerships


• Coordinate engagement cycles, product seeding, early access programs, event integrations and co-creation opportunities


• Build and nurture relationships with long-term brand advocates going beyond transactional campaign work


• Support creators through the content development process from briefing to review to publishing


• Own, measure and improve program performance against KPIs including reach, engagement, conversions, and sentiment


• Identify opportunity areas to iterate on programs based on data, creator feedback, and business needs. Drive the implementation of solutions



 
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Qualifications

• 3–5 years of experience in influencer marketing, creator partnerships, community management, or brand ambassador programs 


• Highly organized and detail-oriented with the ability to manage multiple lines of communication across channels


• Exceptional relationship-building skills – you’re warm, responsive and creators look forward to hearing from you


• Passion for photography, visual storytelling and the creator economy


• Creative thinker who can develop innovative strategies to activate influential community figures and fuel organic advocacy

Job Perks

• Hybrid work with an office in San Francisco, CA


• Regular in-person events events to connect and collaborate


• Competitive salary & equity 


• Medical, dental, and vision insurance for employees and families


• Flexible Time Off


• Company-paid parental, medical and caregiver leave


• Other perks including mental health resources and tech reimbursements

Compensation

The base salary for this position will vary based on several factors, such as relevant experience, location and your approved internal leveling assessed during the interview process. The base salary range for this role is $115,000 - $125,000. Salary is one component of our total compensation package. This position also qualifies for equity (i.e. stock options) and is eligible for discretionary bonuses based on performance. 

The benefits available for this position include flexible time off, a 401K retirement plan, insurance (medical, dental, vision, life/AD&D, short and long term disability), and 11 paid holidays. We also provide paid sick time as required by state and local law. Additional benefits and perks contained in our standard employee benefits package are also offered for this position.